Neshama
Hard to Reach Customer Service
Checkout was simple. Prices good compared to others. Rated low due to customer service's unavailability to respond to messages as well as tracking number being undetectable.

Herbspro.com is an esteemed online retailer that offers a wide range of health and wellness products to customers seeking natural alternatives for their well-being. With a mission to provide high-quality products at affordable prices, Herbspro.com has established itself as a trusted source for nutritional supplements, herbal remedies, personal care items, and more.One of the standout features of Herbspro.com is its extensive selection of products. Whether you're looking for vitamins, herbs, beauty products, or pet care supplies, Herbspro.com has you covered. The website is designed to be user-friendly, allowing customers to easily navigate and find the products they need.Herbspro.com takes pride in sourcing products from reputable brands known for their commitment to quality and efficacy. With a focus on natural and organic ingredients, customers can trust that the products they purchase meet rigorous standards.The company also places a strong emphasis on customer satisfaction. From the moment you visit the website to the delivery of your order, Herbspro.com aims to provide a seamless and enjoyable shopping experience. Their customer support team is responsive and knowledgeable, ready to assist with any inquiries or concerns.Furthermore, Herbspro.com offers competitive pricing, making health and wellness products accessible to a wide range of customers. They often provide discounts and promotions, allowing customers to save even more on their purchases.With its comprehensive product range, commitment to quality, exceptional customer service, and affordability, Herbspro.com stands out as a reliable and trusted online retailer in the health and wellness industry. Whether you're seeking natural supplements, herbal remedies, or personal care products, Herbspro.com is a go-to destination for all your needs.Popular Brands Now Foods, Natrol, Naturally Vitamins, Bausch And Lomb, Life Extension, Just For Men, Solaray, Nutricology/ Allergy Research Group, Alli, Source Natural
Herbspro (herbspro.com) has 3,059 customer reviews on Five Star Index, with an average rating of 3.5 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing
Wellness & Spa · San Diego, California
Excellent
Wellness & Spa · Los Angeles, California
Excellent

Wellness & Spa · Los Angeles, California
Excellent

Wellness & Spa · San Francisco, California
Excellent
3,059 approved reviews, newest moderated first
Neshama
Checkout was simple. Prices good compared to others. Rated low due to customer service's unavailability to respond to messages as well as tracking number being undetectable.
Jodi B.
The product came in quickly. The packing was great. Thank you!
customer
Terrible, never again. Will do better Internet research on reviews before I purchase online. This is the worst customer service experience I have ever had. My order took three weeks to arrive.
Response from HerbsproDec 19, 2019
Hi, Thank you for your valuable feedback. We don't sell off-the-shelf products, we send you fresh - straight from the manufacturer. Sometimes delay in sourcing the product from the manufacturer / distributor, causes delay in further delivering the product to you. We apologize for the inconvenience caused. Regards, Customer Support
Tom
I purchased 26 5 oz bars of Canus Nature goat milk soap that my wife and I like. The price was fair and reasonable. I received the order within a short and reasonable period. The packaging was appropriate for the goods. I would recommend Herbspro and will use them in the future.
customer
the worst company l ever make business with. I can't get my purchase is about over month. No any response from them.
Response from HerbsproDec 18, 2019
Hi, Thank you for your valuable feedback. Your order got auto cancelled, due to unavailability of the product in our inventory. We have already approved a refund for the amount you paid. Please ignore any tracking details, you may have received. We apologize for the inconvenience caused. We hope to serve you again. Regards, Customer Support
customer
Slow delivery, misinformation received when called regarding shipment status.
Response from HerbsproDec 18, 2019
Hi, Thank you for your valuable feedback. We have reviewed your shipment status and our carrier tracker suggests that your order has already been delivered. Please check the carrier URL / logs below- https://www.fedex.com/apps/fedextrack/?tracknumbers=778648306324 Please check your mailbox where USPS generally delivers shipments. It is advisable to wait 1-2 business days, because sometimes Shipping carriers mark items as delivered when they are yet to deliver the product, else contact us back, we will issue refund to you for the amount you paid / approve replacement order. You are requested to confirm the delivery of your order, when you have received it. Thank you. Regards, Customer Support
customer
NO Communication from this company. They accepted my credit card but there was no further communication to indicate a tracking number or that the product was on back order. I tried calling, emailing, live customer chat, no response only that all operators were busy. Purchase made on 11-14. Package arrived yesterday, 12-16. I needed this product, and so canceled the purchase through my credit card company. Ordered through another company and received it within 4 days. I will NOT give this company another chance. I refused delivery of product upon its arrival.
Response from HerbsproDec 17, 2019
Hi, Thank you for your valuable feedback. We don't sell off-the-shelf products, we send you fresh - straight from the manufacturer. Sometimes delay in sourcing the product from the manufacturer / distributor, causes delay in further delivering the product to you. We appreciate you letting us know that you had refused delivery. We will approve full refund once it returns to us. Regards, Customer Support
Ryan (Austin, T.
I recieved all of the products and they were the ones I ordered. They were also a good deal. Unfortunately, it took a month and some hounding for it to get here. I guess that's what you get with the savings. The communication was terrible. I ended up ordering a backup order from Vitacost and it got here very quickly. It was a little more expensive, but I need my products to arrive in a timely manner and to have reliable customer service. I will likely order from Vitacost again because their processing and shipping time and price, customer service, and products were excellent. Sometimes paying a little more is worth it.
Response from HerbsproDec 17, 2019
Hi, Thank you for your valuable feedback. We don't sell off-the-shelf products, we send you fresh - straight from the manufacturer. Sometimes delay in sourcing the product from the manufacturer / distributor, causes delay in further delivering the product to you. We apologize for the inconvenience caused. Happy Holidays! Regards, Customer Support