Matthew P.
10/10 customer service
Kristine was very accommodating and kind throughout the entire process. Great customer service for a great product!

At Herb Affair, we believe that the best supplements start with the best ingredients. That’s why we provide premium, organic herbs, empty capsules, and capsule-filling machines—so you can create your own supplements with complete control and confidence.Our herbs are USDA Organic Certified, non-GMO, and third-party tested to ensure purity, potency, and safety. We carefully source from ethical suppliers who prioritize sustainability and quality, so you get only the cleanest, most effective botanicals.We’re more than just a store—we’re a community of DIY wellness enthusiasts who value transparency and trust. Whether you’re looking to fill your own capsules, craft herbal remedies, or take charge of your health naturally, we’re here to make it simple, affordable, and accessible.With fast shipping, top-notch customer service, and a 30-day satisfaction guarantee, we’re committed to providing an exceptional shopping experience. Thousands of customers trust Herb Affair to support their wellness journey—because what you put in your body matters.Visit us at HerbAffair.com and experience the difference!
Herb Affair (herbaffair.com) has 661 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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Matthew P.
Kristine was very accommodating and kind throughout the entire process. Great customer service for a great product!
Terri H.
My initial review was a 1 star because it took months for my order to come in and then when it did finally arrive it was incorrect. Kristine from the customer support contacted me and offered to make it right. True to her word, she sent me the correct order. It arrived today, which was a week after she contacted me about my complaint. I haven't tried the product itself yet so review on that yet. Thank you Kristine for your help in correcting my order.
Jae
Customer service (Kristine) answered all of my questions, QUICK responses, and helped me with my order. I highly suggest reaching out to customer support if you have any questions or concerns. Kristine helped me and was very efficient! I have used their capsule presses during a class and recently decided to order 2 (different sizes) capsule presses for myself. I highly recommend their products. The capsule presses are very easy to use and clean. Thank you again to Kristine and Herb Affair for great products & service.
Susan
Thanks for prompt attention to changing my shipping address
Mike
I am always pleased with the service from Herb Affair, great products...fair pricing & their Capsule_it machines are better than the other suppliers by a long shot. The injection molding process is top notch. Thank you
Christopher I.
Had a shipping hiccup that damaged some of the capsules, but they totally fixed it! The product is well-made and worth the price!
Dany
Fast response and fixed my problem right away! Thank you soooooo much Kristine!
Erin
Kristine was awesome to work with.