Herb AffairReviews of herbaffair.com

I had placed an order and was sure I had hit the 10% off so that I'd receive the discount at the end when I paid. Assuming that had happened, I paid the amount, but it didn't look like I had received the discount! I needed to contact support on another issue and decided to take a chance and see if they would honor the 10% discount. I assumed I wouldn't receive it as I apparently messed up, but they were so nice, and I received a refund of the 10% back on my credit card! I was shocked and super happy! Sometimes it's things like this that make you loyal to a company as they didn't have to do that, but they did. Thank you so much Herb Affair!

Awesome customer service.

I've had a great experience with this company so far. They get back to you promptly with any concerns you may have. I've used the "Capsule It" once so far, and it works great.I made 100 capsules in about 15 minutes, but it with be faster now that I've done it once.

Excellent response for an issue that I had of order not received.

Great customer service! Kristine was excellent in communicating with me in multiple emails to complete my order accurately after I had made a mistake. Thank you!

Thank you Kristine for the wonderful customer service! Appreciate all of the great information and answering my questions thoroughly. Thank you! I’ll be purchasing the turmeric/ black pepper powder.

Tonight I emailed Herb Affair about my capsule order. Kristine responded within an hour (I wasn't expecting any response for 24hrs) and informed me that they only stock bags of 1000 in the capsules. Kristine was very pleasant and offered a discount to correct the problem. I have been very pleased with all my dealings with Herb Affair and I definitely will continue to use them. Thank you Kristine for all your help.

I love the Capsule- it machine! Tech support is awesome!, fast response on professional. Thanks guys!