Katie E.
Quick customer service
Quick customer service. When I accidentally entered the wrong shipping address and emailed customer service, I received a response fixing the issue within 12 hours.

At Herb Affair, we believe that the best supplements start with the best ingredients. That’s why we provide premium, organic herbs, empty capsules, and capsule-filling machines—so you can create your own supplements with complete control and confidence.Our herbs are USDA Organic Certified, non-GMO, and third-party tested to ensure purity, potency, and safety. We carefully source from ethical suppliers who prioritize sustainability and quality, so you get only the cleanest, most effective botanicals.We’re more than just a store—we’re a community of DIY wellness enthusiasts who value transparency and trust. Whether you’re looking to fill your own capsules, craft herbal remedies, or take charge of your health naturally, we’re here to make it simple, affordable, and accessible.With fast shipping, top-notch customer service, and a 30-day satisfaction guarantee, we’re committed to providing an exceptional shopping experience. Thousands of customers trust Herb Affair to support their wellness journey—because what you put in your body matters.Visit us at HerbAffair.com and experience the difference!
Herb Affair (herbaffair.com) has 661 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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Katie E.
Quick customer service. When I accidentally entered the wrong shipping address and emailed customer service, I received a response fixing the issue within 12 hours.
Leslie W.
I am just getting started in my journey with making my own herbal remedies, and I obviously started in the right place! Herb Affair has been so helpful with my order (adjusting it for me to make it perfect), and sending addition support including instructions and videos on how to get the best outcome. Thank you Kristine, and Herb Affair, for this great product.
Sharon J. E.
From the first moment I found Herb Affair and began using their products, my life changed for the better. As an herbalist I research before I purchase any natural products. I have not been disappointed in ordering the powdered herbal products to make my own supplements. I highly recommend anyone considering taking your wellness journey further, to check out Herb Affair, they are a great company.
Patti Alford J.
While I was placing my order (my first, on this site), I was interrupted and failed one step in the process. Later in the day when I realized it, I reached out to Herb affair. Kristine and customer support responded promptly and politely. When I had given her all of the details, she corrected the situation for me. Thank you for great customer support. It means a great deal to me as I taught customer support skills in my career.
John K.
Very responsive and accommodating customer service. Reached out to them and within 2 hours the issue was resolved to my complete satisfaction. Love the capsule fillers. It’s a miserable chore these make a whole lot easier.
Julie B.
I ordered the wrong item and they made the entire exchange process so easy. They're super quick to respond and very helpful. Highly recommend!
Chimene M.
Once I got ahold Kristine, she was extremely helpful and swift in helping with my problem. I am very satisfied. Thank you. Can’t wait to get to filling my capsules.
Meg W.
Kristine was super helpful from start to finish. She responded right away to all my questions regarding my return. I appreciated the promptness of her replies. Thanks Kristine!