Dan M.
Very polite and helpful!
Very polite and helpful

At Herb Affair, we believe that the best supplements start with the best ingredients. That’s why we provide premium, organic herbs, empty capsules, and capsule-filling machines—so you can create your own supplements with complete control and confidence.Our herbs are USDA Organic Certified, non-GMO, and third-party tested to ensure purity, potency, and safety. We carefully source from ethical suppliers who prioritize sustainability and quality, so you get only the cleanest, most effective botanicals.We’re more than just a store—we’re a community of DIY wellness enthusiasts who value transparency and trust. Whether you’re looking to fill your own capsules, craft herbal remedies, or take charge of your health naturally, we’re here to make it simple, affordable, and accessible.With fast shipping, top-notch customer service, and a 30-day satisfaction guarantee, we’re committed to providing an exceptional shopping experience. Thousands of customers trust Herb Affair to support their wellness journey—because what you put in your body matters.Visit us at HerbAffair.com and experience the difference!
Herb Affair (herbaffair.com) has 661 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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Dan M.
Very polite and helpful
Brittany CafeconLeche V.
this is my first time encapsulating something, and the process was easy. I read the instructions while watching the youtube tutorial and got it on my first go around, I was able to do it again with no issues. I've already recommended this brand to other friends trying to do the same thing! I couldn't find many 3rd party reviews for the site so wanted to contribute
MIKE B.
My order specs were incorrect and I needed to have it changed before my item shipped. They were quickly on it and changed the order in a timely manner. Well done!
Shelf T.
The customer service is fantastic. There was a problem with one of their products that I made them aware of and they were on it quickly. I did not expect anything to be replaced, I just wanted them to be aware and they went beyond that by replacing what I had used and then some! This company stands by what they say by doing everything possible to give you a great product and great service!
bridget M.
It was super easy to get help; Kristine was very quick and responsive.
Marilyn H.
It was easy to get in contact with Herb Affair and they answer their emails in a timely manner!!!
Tammi
I had purchased the capsule-it filler in November 2024, have not been able to use it, yet. In June of 2025 I got my capsule-it filler out but I don't have the ebooks that I was to have gotten after my purchase. I reached out to Herb Affair, showing when and what I had purchased, less than thirty minutes and I had a response from Kristine at Herb Affair. She was very polite and helped me. I am amazed at how this business pays attention to there help desk (email) and responds so quickly. You just don't find that anymore. Thank you Herb Affair and Thank You Kristine.
KinB
Kristine responded to my inquiry right away and provided the details of my shipment. That is great customer service!