I’m Henry, and I’ve spent years perfecting the art of watchmaking. Each timepiece is carefully crafted with precision and passion, using only the finest materials. Every design tells a story—crafted just for you.
Henrys Watches (henrys-watches.com) has 656 customer reviews on Five Star Index, with an average rating of 3.1 out of 5.
Also known as
henrys-watches.com
Website
henrys-watches.com
Category
Jewelry & Watches
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 99% of reviews.
Latest
Most recent review: October 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
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Hi David Meredith,
Thank you for sharing your feedback.
We’d like to look into this further, but we couldn’t locate any records of your experience based on the information provided. Could you please provide your order number or contact details so we can assist you?
DE
David E.
🚨 SCAM ALERT 🚨 AliExpress $0.99 Watch!!
🚨 SCAM ALERT 🚨 This company is based outside of the United States, all of their videos ads are hired actors from fiverr, I don't just claim this, I can back up my claim with full blown proof. Go to YouTube and search "Don't buy things from old AI people" It will come up with a video made by pleasant Green YouTube channel. The scam goes like this. They buy bulk watches on AliExpress which are $0.99 USD, Then turn around and sell them to you for $40 to $50 USD.
They are cheaply made in China watches! They hire actors on Fiverr to film reviews for their watches and then they pay google/YouTube to run ads with the fake paid for reviews.
If you do buy one, keep a close watch on the tracking you will see that it goes through customs!
I must remind you, Look up pleasant Green on YouTube, The video he posted was today. It's called "Don't buy things from old AI people"
That YouTuber did a very thorough investigation finding out exactly who the actors were, where they were getting the products, He even bought one from AliExpress and one from Henry's watches to compare them and wouldn't you know it? They are the exact same thing!!
If you want to do something good for society, help expose things like this!! People work hard for their money, people have family and kids and problems of their own, we don't need to be sending our hard-earned money to scammers!!
Expose expose expose!!!
If you look up pleasant green on YouTube, he purchased a watch from Henry's watches and he also purchased the same watch from AliExpress so he could compare them to do his due diligence. And they are exactly the same ones!
Pleasant green YouTube channel "don't buy things from AI old people" that's the title of the video!
Edit: One day later, As you see "Henry has responded to this" with a generic response just like every other response to the reviews on here. I would also like to point out that they are trying to get my review taken down by asking me for proof of purchase or a reference number. They are manipulating the system to get bad reviews taken down. I have submitted a whistleblower report to trustpilot to let them know what's going on. And I will continue to post reviews and have others post reviews until this so-called company is taken down. They are trying to claim that the watches on AliExpress are replicas, but pleasant green has already proven that to be wrong! But pleasant green has already proven that to be wrong! I will not stop until this company is done!! And I've got a whole army of people on top of this with me.
It's not the first time I've done this and it won't be the last! People who are willing to scam families out of their money don't deserve to be ignored!!
Response from Henrys WatchesJul 27, 2025
Hi David Elliot,
Thank you for sharing your feedback.
We’d like to look into this further, but we couldn’t locate any records of your experience based on the information provided. Could you please provide your order number or contact details so we can assist you?
AJ
Andrea J.
Excellent quality
Excellent quality, looks great, really good size, easy to see and nice to wear 😊
Response from Henrys WatchesApr 15, 2025
Hi Andrea,
Thank you so much for your wonderful feedback! I'm truly glad to hear that you're happy with the quality, look, and comfort of your watch — that means a lot to us here at Henry's Watches.
If you ever have any questions or need assistance, please don’t hesitate to reach out to us at [email protected] — we’re always here to help.
Wishing you all the best,
Henry
JM
John M.
Ive bought 2 watches online both…
Ive bought 2 watches online both outdoor. Lovely packaging only these are not hand made or durable.. Very cheap quality and I dont expect them to last very long. One has a 30day gaurentee the other a lifetime. I would not buy again there is no Henry its a scam. Let us see the workshops where they are made?
Response from Henrys WatchesApr 15, 2025
Hi John,
Thank you for sharing your feedback — I genuinely appreciate you taking the time to let us know about your experience. I’m truly sorry to hear that our watches did not meet your expectations. At Henry’s Watches, we take pride in curating pieces that combine style and functionality, and it’s disappointing to hear we missed the mark for you.
Please know that we stand by our guarantees — both our 30-day and lifetime warranty options are there to give our customers peace of mind. I would love the opportunity to make this right for you. Feel free to reach out to us directly at [email protected] and we’ll do our best to resolve this for you.
Thank you again for your honest feedback — it helps us improve and serve our customers better.
Regards,
Henry
AS
Alan S.
This new watch loses about 10 minutes…
This new watch loses about 10 minutes every 24 hours, therefore, most unreliable. This is very disappointing! Even more disappointing is the response from Henry's Waches or lack of! Not to be recommended.
Response from Henrys WatchesApr 15, 2025
Hi Alan,
Thank you for sharing your feedback, and I’m truly sorry to hear about your experience.
As the founder of Henry’s Watches, I take full responsibility for the quality of our products and the service we provide. A watch losing 10 minutes a day is absolutely unacceptable, and I understand your frustration. This is not the standard we hold ourselves to, and I sincerely apologize for both the performance of the watch and any delay or lack of response from our team.
Please allow us the opportunity to make this right. I personally invite you to reach out to us at [email protected], and we will ensure that your issue is addressed promptly and professionally.
Your satisfaction means everything to us, and I appreciate your honest feedback—it helps us improve.
Regards,
Henry
MS
Mr Steve P.
I did have trouble with my watch…
I did have trouble with my watch arriving and Henry’s needed to send a second one, but the email service dealing with my problem was first class. My new watch? Absolutely love it.
Response from Henrys WatchesApr 15, 2025
Hello Steve,
Thank you so much for your kind words and for sharing your experience. I'm truly sorry to hear there was an issue with the delivery of your first watch — but I’m very happy to know our team was able to take good care of you.
It means the world to me that you love your new watch — that’s exactly why we do what we do.
If you ever need anything or have any questions in the future, please don’t hesitate to reach out to us directly at [email protected] — we’re always here to help.
Wishing you all the best,
Henry
BE
Bez
Very pleased with the watch
Very pleased with the watch , strap although leather is thin and poor quality but for the price paid is reasonable.
Ordering and delivery was very straightforward.
On the whole would deal with Henry's watches again and order a more expensive model.
Response from Henrys WatchesApr 13, 2025
Hi Bez,
Thank you so much for your honest and thoughtful review — it really means a lot to me personally. I'm truly pleased to hear that you're happy with the watch overall and that your ordering and delivery experience was smooth.
I appreciate your feedback regarding the leather strap — we are always looking for ways to improve, and your comments help us focus on what matters most to our customers. Should you ever decide to go for one of our more premium models, I’m confident you’ll notice the difference in materials and craftsmanship.
If you ever need assistance or have any questions, please don’t hesitate to reach out to us directly at [email protected]. We’ll always be happy to help.
Looking forward to serving you again in the future!
Best regards,
Henry
NG
Nathan G.
Chinese garbage claiming to be…
Chinese garbage claiming to be “Military Grade” and made with precision. This is a cheap piece of garbage. Do Not BUY!
Response from Henrys WatchesApr 13, 2025
Hello Nathan,
Thank you for taking the time to share your feedback. I’m truly sorry to hear about your disappointment with your purchase. At Henry's Watches, we take all feedback seriously as it helps us improve our products and services.
While we always aim to offer stylish and affordable timepieces, I completely understand your frustration if the watch did not meet your expectations. This is certainly not the experience we want for any of our customers.
Please feel free to reach out to us directly at [email protected] — I would be more than happy to personally look into this matter and see how we can make things right for you.
Sincerely,
Henry