Customer Jane M.
The watch itself is great
I am not Jane Mathews, she is my life Partner and had nothing whatsoever to do with this order. The watch itself is great, exactly like my long dead fathers military watch, it's origin in the USA when he swapped with a GI in Burma 1945. The strap however is too short by a mile as I can't even get the buckle to the first hole, which means that I haven't been able to wear it anywhere yet...... I have since received a mail from Henry's to tell me a longer strap can be found for my new watch, so am of course delighted. Stewart Thompson.
Response from Henrys WatchesJun 11, 2025
Hi Jane, Thank you for your kind words. I’m truly moved that the watch reminded you of your father’s—what a meaningful connection. I’m sorry to hear the strap didn’t fit properly. That’s not what we want for any customer, especially with a watch that holds such personal value. Please email us at [email protected], and we’ll gladly help arrange best possible solution for you. Warm regards, Henry



