Mike
Too many emails for simple question
After many, many emails back and forth. Someone at your company finally read and comprehended my email asking for extended warranty paperwork to be sent. My receipt showed watch and implied warranty had also been shipped!!! We are at the mercy of your company to have correct record(s) showing I purchased the extended warranty when i purchased the watch which was a birthday present.
Response from Henrys WatchesSep 29, 2025
Thank you for your feedback, and we’re sorry for the frustration caused by the back-and-forth. We completely understand how important it is to have clear warranty documentation, especially for a gift. Please reach out to us at [email protected] with your order details, and our team will make sure your extended warranty records are properly confirmed and sent to you.



