Henry MedsHenry Meds mission is to make healthcare for chronic conditions, including weight management, accessible to every American who needs it, no matter their finances. Our vision is to reinvent how healthcare success is judged; by achieving the best medical outcomes per dollar spent. We offer top quality telehealth care along with best-in-class client support.
Henry Meds (henrymeds.com) has 11,880 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Medical Specialists · Middletown, Delaware
New
Medical Specialists · Denver, Colorado
Excellent
Medical Specialists · Spokane, Washington
Excellent
Medical Specialists · Irvine, California
Excellent
11,880 approved reviews, newest moderated first
Jeanette A.
I was impressed with how fast everything went. I had my appointment with the PA on June 22nd and received my medications on June 28 and started them today.
Response from Henry MedsJun 30, 2024
We sincerely appreciate you sharing your positive experience with us! It brings us joy to know that you had a great experience with Henry Meds. Your feedback means a lot to us and encourages us to maintain our high standards of care.
Gio M.
I had a wonderful experience using Henry Meds.. the NP (Susannah Hancock) was so nice and explained the risks and benefits of using a GLP1 for myself. I am so happy I found this place and I am able to take advantage of this great telehealth service.
Response from Henry MedsJun 30, 2024
We're thrilled to read about your positive experience! Henry Meds strives to help people along their journey with clarity and ease. So, our team is dedicated to ensuring that every client receives quality care.
David H.
Update. Four weeks now and no resolution. Don’t do this to your bodies guys! Use another service!. Was on testosterone therapy for 8 weeks and started to feel great. I am now three weeks without a refill. They state they are having problems with the pharmacy they use. My hormones have been on a roller coaster! Wish I would have used a local Doctor. Think twice…
Response from Henry MedsJun 29, 2024
A representative from Henry Meds will be reaching out.
Eric
I can only speak for to the initial appointment. The NP I spoke with was professional, personable and non judgmental. Great so far.
Response from Henry MedsJun 29, 2024
Thank you so much for taking the time to leave us a 5-star review! Henry Meds is committed to providing excellent care, and we're delighted to hear that we were successful in doing so for you.
alice F.
As a health care professional myself. I was treated very professional. I appreciated my healthcare provider going over all the info I need to start my weight loss journey. Though this conversation it gave me confidence that I was dealing with a professional company that cares about their patients. Thank you for a positive experience. I look forward to continuing working with this company.
Response from Henry MedsJun 29, 2024
Thank you for your valuable feedback. The Henry Meds team takes great pride in delivering excellent care, and we are always delighted to hear when our efforts are appreciated. Your positive experience encourages us to continue striving for the highest standards in patient care.
Brad
I had my appointment on 6/12, got prescribed the medicine and haven’t received anything and it’s been 3 weeks. I called their customer service and they said I was sent an email that I needed to respond to. I never got an email to my inbox, spam folder, and it wasn’t deleted as it isn’t in my trash folder. I called and someone told me they’d send a follow up email. Never got it. Submitted a support ticket via their website and got a response saying all I had to do was confirm something on their site. There’s no such option anywhere. He never responded to a follow up email. After that I called back and got what I thought was a helpful person and was told it was being escalated. They told me they’d call me back within 2 hours to update me on the situation and that if they didn’t reach me they’d send me an email. Guess what? I’ve got 0 missed calls and no email a day later. This is appalling customer service. I’m about to file a chargeback request with my credit card if I can’t get the bare minimum of customer service.
Response from Henry MedsJun 29, 2024
We have requested additional information to better assist. Trustpilot will send you a request to provide some additional details, please respond. Thank you!
Bob P.
Easy to do. Flexible consult scheduling. Nurse Practioner was amazing
Response from Henry MedsJun 29, 2024
We appreciate your feedback and positive review! It brings us great joy to learn that you had an excellent experience with our care team, and we thank you for taking the time to share your positive feedback.
Elissa B.
I used henry meds to start my semaglutide journey and after I started using my meds, they worked immediately. I lost 13lbs the first 3 weeks. Great customer service and they answered all of my questions super fast! Definitely recommend for someone who's looking for a trustworthy company.
Response from Henry MedsJun 29, 2024
Henry Meds aims to deliver the highest quality in customer service. We love to hear about these positive experiences. Thanks for sharing this feedback with us.