Crystal
I had the best interaction with Konrad…
I had the best interaction with Konrad the other day when I called after receiving my medication and finding it did not sustain the shipping trip in our heat wave and meds were essentially ruined. He immediately rectified the situation and got me connected with a second shipment. And followed up the following day with more details about shipping time. I deal a lot with customer service in my professional life, and have noticed customer service getting worse and worse (calling and receiving no resolution to the issue at hand or attitude heavy agents) and this experience with Konrad was easy and I really felt he cared.
Response from Henry MedsJul 11, 2024
Thank you so much for taking the time to leave us a 5-star review! Henry Meds is committed to providing excellent service, and we're delighted to hear that we were successful in doing so for you. Our Care Coordination team is always happy to assist at [email protected]




