Henry MedsHenry Meds mission is to make healthcare for chronic conditions, including weight management, accessible to every American who needs it, no matter their finances. Our vision is to reinvent how healthcare success is judged; by achieving the best medical outcomes per dollar spent. We offer top quality telehealth care along with best-in-class client support.
Henry Meds (henrymeds.com) has 11,880 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Medical Specialists · Middletown, Delaware
New
Medical Specialists · Denver, Colorado
Excellent
Medical Specialists · Spokane, Washington
Excellent
Medical Specialists · Irvine, California
Excellent
11,880 approved reviews, newest moderated first
Darlene M.
Your PA Olaitan was pleasant, professional and explained instructions, side effects and very assuring
Response from Henry MedsJul 12, 2024
This is amazing feedback to receive. The Henry Meds team prides itself on excellent care, and we are always happy to learn when we achieve this.
Sharon Hobaugh H.
I had a great online conversation/health assessment with Jasmine Henderson! She answered all my questions and was so pleasant to converse with!
Response from Henry MedsJul 11, 2024
This is amazing feedback to receive. The Henry Meds team prides itself on excellent care, and we are always happy to learn when we achieve this.
Megs
I'm very weary of venture capitalist created companies, particularly in healthcare. I was expecting to meet with a burnt out clinician who rushed the appt so they could attend to an unreasonable caseload, but that didn't happen. NP Johnson-Sykes was thorough, personable and her affect settled my nerves. She answered questions thoughtfully and gave plenty of time for me to locate the medical records she needed from me. I feel more confident about exploring this new option because of her.
Response from Henry MedsJul 11, 2024
Thank you for your valuable feedback. The Henry Meds team takes great pride in delivering excellent care, and it is incredibly rewarding to hear when our efforts have made a positive impact. We are committed to continuously improving our services, and your experience encourages us to strive for the highest standards in care. Knowing that we have met your expectations is truly gratifying, and we appreciate your support.
customer
Wow holy smokes super impressive job with dr and the system they have. I was happy dr appointment was quick and got me what I needed no gimmick. They said they would provide with included information.
Response from Henry MedsJul 11, 2024
This is amazing feedback to receive. The Henry Meds team prides itself on excellent care, and we are always happy to learn when we achieve this.
Tammy
Changed my mind on the type of meds I wanted to use during my very first visit. Stephanie changed the order for me and I ended up with 2 invoices. The second one didn't show my discount. I called and spoke to Jordan and it was fixed right away. He could see exactly what happened and took care of it. AND he was VERY friendly too.
Response from Henry MedsJul 11, 2024
We're thrilled to hear about your positive experience with the Care Coordination team! It sounds like they provided exceptional assistance in identifying and resolving issues related to your account. Providing excellent customer service is essential and we are excited to hear that our team nailed it! Your feedback is valuable and contributes to creating better experiences for everyone.
Amy Sexton H.
It took 8 business days to place my prescription order. The only way I knew it wasn’t ordered was by trying to see where the shipment was on their app Had a call with a customer rep and said he’d get back to me once he looked into it and never heard from him. Almost canceled my order.
Response from Henry MedsJul 11, 2024
Thank you for your review. We take all feedback, especially negative feedback, seriously and always try to use it as a tool for improvements.
Robin B.
Amani Brown was my PA and she was a very good communicator and knowledgeable! She thoroughly explained everything to me and even persevered through a few microphone issues we were having. I should be getting my doses in a week or so and I’m excited to see how it goes.
Response from Henry MedsJul 11, 2024
Thank you for your amazing feedback. The Henry Meds team prides itself on providing excellent care, and we're always thrilled to hear when we've met that standard.
Alexandra D.
Very thorough intake and first appointment. I was honestly shocked how detailed the appointment was and not rushed like my past experiences with medical providers. So far, I am very pleased with how my new plan will be going based on the initial interactions. I felt heard and all of my questions or concerns were answered and explained medically.
Response from Henry MedsJul 11, 2024
We're glad to hear that you've had a wonderful experience with Henry Meds! It's great to know that we're thorough in our work and are always responsive to any questions you may have. Providing excellent customer service is essential for building trust and maintaining a positive relationship with clients.