Henry Meds mission is to make healthcare for chronic conditions, including weight management, accessible to every American who needs it, no matter their finances. Our vision is to reinvent how healthcare success is judged; by achieving the best medical outcomes per dollar spent. We offer top quality telehealth care along with best-in-class client support.
Henry Meds (henrymeds.com) has 11,880 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
Also known as
henrymeds.com
Website
henrymeds.com
Category
Medical Specialists
Location
Dover, Delaware
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 99% of reviews.
Latest
Most recent review: October 2026.
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Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
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My initial phone call went really, REALLY well. The medical professional was so well prepared and knowledgeable about my health history and current needs and desires. Very impressed!
Response from Henry MedsAug 29, 2024
Thank you for the positive review!. Our team takes pride in providing knowledgeable and attentive service.
RB
Regan B.
A 1 Year Customer
I have been using Henry Meds now for about a year. I heard about them on the Internet, researched, etc., and then began to use them for my GLP-1 needs.
They have been very responsive to every email I have sent (response within 24 hours) and, now, finally, they even have a phone number you can call. They were upfront on costs, how to use, best practices, etc. In the time I've been with them their website logon has gone from a simple informational sheet to full on tracking of my order, appointments, etc. It's obvious to me they have been putting in the work to be as responsive as possible to their customers.
Every 6 weeks or so, I have a brief interview with them. Everyone has been on-time (halleluiah!), informative and professional. Sometimes the interview is with a doctor, often with an LPN. Everyone seems to know their business.
I rarely do reviews, especially initially. But after a year of no surprises, no bumps and friendly service I'd say they've earned their big thumbs up.
Response from Henry MedsAug 29, 2024
We truly appreciate your continuous support and trust in us. Your 5-star review brightens our day and serves as a constant reminder of why we love what we do. We’ll continue striving to provide exceptional services and outstanding customer care to make every interaction with us remarkable.
DJ
DJ
I received reminders prior to my…
I received reminders prior to my appointment and was connected minutes before our start time. My doctor was pleasant and informative. She answered my questions and was extremely knowledgeable. It was a smooth appointment. Highly recommend Henry Meds.
Response from Henry MedsAug 29, 2024
Thank you so much for taking the time to share your positive experience with us! We're delighted to hear that you had a great experience with Henry Meds. Your feedback is truly appreciated and motivates us to continue providing the best care possible.
RA
Robin A.
By grace
By grace, I stumbled upon the HenryMed ad on Facebook one evening. It was more likely a miracle as I rarely hop on social media. I had taken Ozempic for 6 years with amazing blood sugar control until September of 2023, when my employer’s insurance company denied it. I knew immediately that this meant a tortuously long death sentence without the medication. For the past 10 months, I’ve searched, begged and pleaded for an alternative and more affordable way to get my Ozempic back - let alone ask someone to do the right thing. Fast forward to me calling the HenryMed customer call center where a wonderfully kind and knowledgeable customer care representative named Kellye answered my call and listened to me. She answered my questions and she also encouraged me to fill out the forms in order to have a telehealth visit with a provider. She also made promises but thought that I was worth the shot to be treated with dignity and respect unlike my employer and insurance company. Within 3 calendar days, I was seen by the HenryMed provider, I was approved for Semiglutude the same day, and my medication was prepared and shipped to me within 48 hours of being not only approved but seen! This is truly miraculous and a honest to goodness lifesaver! I’m amazed and my jaded self has had faith restored in her fellow- man. I know that I’ve not received my medication yet and will certainly follow up with a review but so far I’m pleased as punch with the respect, dignity, care and concern provided to me by HenryMeds.
Response from Henry MedsAug 29, 2024
Thank you for taking the time to leave such a positive review of Henry Meds! We are delighted to hear about your experience and appreciate your kind words. At Henry Meds, our team works tirelessly to provide exceptional service and ensure that every client has a memorable experience. It is incredibly rewarding to know that our efforts have made a positive impact. Your feedback serves as a great motivation for us to continue striving for excellence. Once again, we would like to express our gratitude for your glowing review. If you have any further questions or need any assistance, please do not hesitate to reach out to us. We are always here to help.
RB
Rachel B.
He was nice and informative and they…
He was nice and informative and they are transparent about everything.
Response from Henry MedsAug 29, 2024
We love to hear about these positive experiences. Thanks for sharing this feedback with us.
JW
Jake W.
Great service and expert guidance
Great service and expert guidance! Molly was very nice, professional and took care of me quickly! Definitely recommend Henry for all your needs!
Response from Henry MedsAug 29, 2024
Thank you so much for taking the time to leave us a 5-star review! Henry Meds is committed to providing excellent service, and we're delighted to hear that we were successful in doing so for you
DF
Dawn F.
Couldn’t have had a more positive experience
Had a timely call from the doctor who was pleasant and spoke in easy to understand terminology. The doctor went over everything I needed to know and I had opportunity for questions but I had none as he was very thorough. I highly recommend Henry Meds for their knowledge, ease of service,follow up and competitive pricing.
Response from Henry MedsAug 29, 2024
We're delighted to hear about your positive experience with our team! Delivering exceptional service is paramount to us, and we're proud to have a dedicated and knowledgeable staff.