Eric H.
Appreciate how thorough they are!
Appreciate how thorough they are!
Response from Henry MedsOct 3, 2024
Thank you for your valuable feedback

Henry Meds mission is to make healthcare for chronic conditions, including weight management, accessible to every American who needs it, no matter their finances. Our vision is to reinvent how healthcare success is judged; by achieving the best medical outcomes per dollar spent. We offer top quality telehealth care along with best-in-class client support.
Henry Meds (henrymeds.com) has 11,880 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Medical Specialists · Middletown, Delaware
New

Medical Specialists · Denver, Colorado
Excellent

Medical Specialists · Spokane, Washington
Excellent

Medical Specialists · Irvine, California
Excellent
11,880 approved reviews, newest moderated first
Eric H.
Appreciate how thorough they are!
Response from Henry MedsOct 3, 2024
Thank you for your valuable feedback
Mark
I opted to use Henry meds for there trt treatment program because after doing some research online I found them to be one of the better providers. Well my intuition was accurate. The labs for my blood tests came through within 24 hours after signing up. And once the results for my blood test came back, henrymeds contacting me to set up my virtual meeting. Without getting into specifics about my numbers. I was given a prescription with a time frame of 5-7 business days. That was Monday (9/30/2024). It is now Thursday (10/3/2024) and my prescription already came. Not only are they fast with getting you what you need. Their support team is also diligent. My experience with their support team was great. I sent an email sort of asking how the whole process worked, and about time frames. And an automated email service got back to me and said due to the high volume of emails henrymeds is receiving we will get back to you between 24 and 48 hours. So I expected a decent wait time in between emails. But I got an email from the provider within around two hours. Their diligence is appreciated as well as the quickness that is used with delivering meds.
Response from Henry MedsOct 3, 2024
Thank you for your valuable feedback. The Henry Meds team takes great pride in delivering excellent care, and it is incredibly rewarding to hear when our efforts have made a positive impact. We are committed to continuously improving our services, and your experience encourages us to strive for the highest standards in care. Knowing that we have met your expectations is truly gratifying, and we appreciate your support.
stephanie B.
Poor follow through, good people. Frustrating.
Response from Henry MedsOct 3, 2024
Thank you for taking the time to share your experience. We take all feedback seriously, and we appreciate your honest feedback. We apologize for any inconvenience or frustration you may have experienced.
Jacque R.
I tried the sublingual tablets first but due to having a very dry mouth. I couldn't get them to dissolve very well. I reached out to Henry Meds and they switched me over to the injections. My package arrived but the vial was missing. When I contacted Henry Meds again, Gabrielle was my contact person. She was amazing to work with. She got a replacement sent to me right away and followed up a couple of times to see how I was doing. I'm very impressed with the service I receive from them.
Response from Henry MedsOct 3, 2024
We're absolutely thrilled to learn about your positive experience with our team! Providing exceptional service is our top priority, and having a helpful and knowledgeable staff is central to our mission. If there's anything else we can do to make your experience even better or if you have any suggestions, please feel free to share them with us. We're here to ensure your satisfaction every step of the way!
Brian B.
Great interaction and follow up.
Response from Henry MedsOct 3, 2024
This is amazing feedback to receive. The Henry Meds team prides itself on excellent care, and we are always happy to learn when we achieve this.
Susan
The process was very easy and Stefanie was professional and engaging. We went over my medical history, latest lab reports, she answered all my questions, explained the process and my prescription was on the way.
Response from Henry MedsOct 3, 2024
Thank you for your amazing feedback. The Henry Meds team prides itself on providing excellent care, and we're always thrilled to hear when we've met that standard.
Donella D.
The Nurse Practitioner was very helpful and understand, gave me lots of tips to help quiet all the "food noise" I am experiencing
Response from Henry MedsOct 3, 2024
We're absolutely thrilled to learn about your positive experience with our team! Providing exceptional service is our top priority, and having a helpful and knowledgeable staff is central to our mission.
Sharelle K.
Jimmy V was super prompt and helpful in resolving issue.
Response from Henry MedsOct 3, 2024
We're delighted to hear about your positive experience with our team!