Henry MedsHenry Meds mission is to make healthcare for chronic conditions, including weight management, accessible to every American who needs it, no matter their finances. Our vision is to reinvent how healthcare success is judged; by achieving the best medical outcomes per dollar spent. We offer top quality telehealth care along with best-in-class client support.
Henry Meds (henrymeds.com) has 11,880 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Medical Specialists · Middletown, Delaware
New
Medical Specialists · Denver, Colorado
Excellent
Medical Specialists · Spokane, Washington
Excellent
Medical Specialists · Irvine, California
Excellent
11,880 approved reviews, newest moderated first
Kaitlyn
good experience! felt respectful and informative. we’ll see if the prescription works! thanks!
Response from Henry MedsNov 26, 2024
We greatly appreciate hearing about positive experiences! Thank you for taking the time to share this valuable feedback with us!
Charlene W.
It's very expensive. If you need to increase the dosage, they'll increase the monthly price EVEN THOUGH you don't get the meds on a monthly basis. (A vial will usually last 6 weeks.) I don't understand the math. I would rather pay a modest fee monthly to Henry Meds for the consultation and pay for the meds separately as I order them.
Response from Henry MedsNov 26, 2024
Thank you for your review and sharing your experience with us. At Henry Meds, the total cost of the medication is broken down into monthly payments to make it more affordable. We strive to provide the best care and value possible.
Melissa
On time and makes it easy so no office visit is needed.
Response from Henry MedsNov 25, 2024
Thank you for sharing your experience! Your satisfaction is important to us, and we appreciate your feedback.
Melody B.
Excellent customer service!!
Response from Henry MedsNov 25, 2024
Thank you for your review! We take great pride in the exceptional customer service provided by our Care Coordination team at Henry Meds. Your feedback is invaluable, and we truly appreciate you sharing your experience with us!
Lynda B.
Oral medication did not work - a scam. I tried it for 3 months and it did nothing. They refused to give me the $100 discount when I first ordered the medication that I was supposed to recieve. They charged me after I canceled the membership for medication that I did not receive and refused to give me a refund. Steer clear - the whole operation is a joke. If you want medication with absolutely minimal screening, then go for it. However, if you want a more trustworthy, above board company, do not order from Henrymeds.
Response from Henry MedsNov 25, 2024
Thank you for the review. Henry Meds is never happy when our patients do not experience success. Unfortunately, not all medication works for each individual. While we always want patients to meet their goals, the medications do not work for everyone. All Henry Meds patients are encouraged to schedule a follow up appointment with their clinician (included in the subscription cost) to discuss any issues. We do offer many other treatments, so in the event that patients don't respond to a given treatment, the providers always work to find alternatives that may be more effective. If you have additional questions, please contact us directly [email protected]. We'll be happy to help!
Maritza
I lose the pound I needed to lose and the medicine helps and came in time
Response from Henry MedsNov 25, 2024
Thank you for your wonderful review! We genuinely strive to ensure that all patients are completely satisfied with their experience. Your feedback means a lot to us!
Jeffrey O.
I've been using Henry for a while, and while the prices are great, the inability of this company to deliver refills promptly before I run out is bewildering. I've gotten feedback that there's a nationwide TRT shortage. OK, I got it. If that's the case why are you signing up new customers online when you can't even address the ones you already have? I'm off my meds again this week because I ran out over a week ago, while waiting for my labwork and consultation results to come back. Now I'm waiting for the Rx refill to be shipped out. More waiting!!! Honestly, I don't understand why this company doesn't take into consideration the time it takes to complete labs, consultations, and refill and schedule all of this activity well in advance of their patients running out. They are really good about adjusting my billing cycle every time this happens, but I didn't join this company to go on and off my meds all the time and then get my billing adjusted. The goal is to stay on the meds consistently and without hassle. Their response to these complaints is "we take this feedback seriously." Oh really?!? Why is it that nothing ever changes?!?
Response from Henry MedsNov 25, 2024
Thank you for your review. We are always disappointed when unexpected situations arise and will do our best to resolve any issues. We understand the frustration with delays and are working to improve timing for labs, consultations, and shipments. Your feedback is invaluable, and we’re committed to making meaningful changes.
Debra F.
I appreciate's Cynitha's taking the time to answer all my questions.
Response from Henry MedsNov 25, 2024
We truly appreciate receiving such wonderful feedback. At Henry Meds, providing excellent care is at the heart of what we do, and it's incredibly rewarding to hear that we've succeeded in delivering on our commitment to you. Thank you for taking the time to share your experience with us!