Henry Meds Reviews | Read Customer Reviews of henrymeds.com

Henry Meds Reviews | Read Customer Reviews of henrymeds.com

Henry Meds reviews

11,880 approved reviews, newest moderated first

Matt R.
Jan 14, 2025
They were fast in the process at first
They were fast in the process at first. Almost 2 weeks from consult and still no product. Very slow as they haven’t even started shipment. When you pay a monthly subscription, you are losing money with every passing day the product doesn’t arrive. Edit: company reached out and will check the status of order then adjust my billing cycle to match the first delivery of the product.
Response from Henry MedsJan 14, 2025
We’ve asked for some additional information to help us better assist you. Trustpilot will be sending a request shortly—please provide the details when you can. We appreciate your cooperation and thank you in advance!
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Connie C.
Jan 14, 2025
My only complaint was the shipping was…
My only complaint was the shipping was very slow, it took over a week. This could have been due partly to some weather issues, but package sat Saturday delivery (7 days after prescription was received)but I did not get on Saturday. I finally got it on Monday (9 days after ).
Response from Henry MedsJan 14, 2025
Thank you for your review. Our goal is to ensure that all patients receive their medication within 8-10 business days after their intake appointment. Any patient that experiences a delay beyond 10 business days, please contact us at [email protected] or call (909) 787-2342. We appreciate your feedback!
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J P.
Jan 14, 2025
Prices not properly disclosed
Customer service and clinician were pleasant and informative. I did not give a higher review as likely medication costs were not properly disclosed in original website info. More usually than not patients will require a higher dose of GLP-1 injected medications to achieve higher, advertised, weight losses. However, these higher doses cost $100 more per month than Henry Meds advertises on their initial disclosure. This is misleading. Henry Meds should provide Complete Disclosure of their pricing. I am a retired internal medicine doctor.
Response from Henry MedsJan 14, 2025
Thank you for taking the time to share your experience. We're sorry to hear that your recent visit wasn't up to your expectations. We take all feedback seriously, and we appreciate your honest feedback. Please note that our pricing policy can be found within the Terms of Service available on our website. We apologize for any inconvenience or frustration you may have experienced.
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Denise L.
Jan 14, 2025
Henry Meds had my prescription to me on…
Henry Meds had my prescription to me on time as promised. When signing up for this product it was simple .The people I talked with were very helpful and friendly I talked with a PA she fully explained how to use the medication and the do’s and don’ts.I’m very pleased!
Response from Henry MedsJan 14, 2025
We sincerely appreciate your wonderful feedback. At Henry Meds, delivering exceptional care is our top priority, and it's incredibly rewarding to know that we’ve met your expectations. Thank you for taking the time to share your experience with us!
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BHughes
Jan 14, 2025
Helpful and professional
Everyone I have spoken with has been extremely helpful and professional. The Customer Service department went above and beyond to assure I received my meds before going out of town. The medical staff is receptive and easy to work with.
Response from Henry MedsJan 14, 2025
Thank you for taking the time to share your positive review of Henry Meds! We’re thrilled to hear about your experience and truly appreciate your kind words. Our Care Coordination team works diligently to provide exceptional service and ensure that every patient has a memorable experience. It’s incredibly rewarding to know our efforts have made a positive impact. Your feedback motivates us to keep striving for excellence. Once again, thank you for your wonderful review!
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Robert P.
Jan 14, 2025
Very organized and simple interface
Very organized and simple interface. Plenty of information to read ahead of time too.
Response from Henry MedsJan 14, 2025
Thank you for your 5 star review and your feedback is very much appreciated.
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T
Jan 14, 2025
Easy
The process was easy and discrete. My Physician Assistant was knowledgeable and relatable and accessible.
Response from Henry MedsJan 14, 2025
This is amazing feedback to receive! The Henry Meds team prides itself on excellent care, and we are always happy to learn when we achieve this.
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jason
Jan 14, 2025
It's been 2 weeks since my consultation…
It's been 2 weeks since my consultation and my prescription was processed 5 days ago by the pharmacy but hasn't shipped. Still waiting. Unacceptable.
Response from Henry MedsJan 14, 2025
Thank you for your review! At Henry Meds, we are dedicated to delivering medications to our patients within 8-10 business days following their intake appointment. While we work hard to meet this timeline, there can occasionally be challenges with the pharmacies we partner with. If you experience a delay of more than 10 business days, please feel free to contact us at [email protected] or call (909) 787-2342. We truly value your feedback!
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