Henry MedsHenry Meds mission is to make healthcare for chronic conditions, including weight management, accessible to every American who needs it, no matter their finances. Our vision is to reinvent how healthcare success is judged; by achieving the best medical outcomes per dollar spent. We offer top quality telehealth care along with best-in-class client support.
Henry Meds (henrymeds.com) has 11,880 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Medical Specialists · Middletown, Delaware
New
Medical Specialists · Denver, Colorado
Excellent
Medical Specialists · Spokane, Washington
Excellent
Medical Specialists · Irvine, California
Excellent
11,880 approved reviews, newest moderated first
Tamara S.
When the NP didn't come on the appointment and then reported that I missed it. I was very upset. The person I contacted then set up a new appointment with someone else and the DNP I spoke with was wonderful!
Response from Henry MedsApr 24, 2025
Thank you for your fantastic 5-star review! We’re so glad to hear that you had a great experience. Providing top-notch service is always our goal, and we appreciate your kind words and support.
Hayley M.
The whole thing was super smooth
Response from Henry MedsApr 24, 2025
We appreciate you sharing your experience! Knowing that we’ve made a positive impact is what drives us.
Janet
They took my money right away but said meds take 7-10 days. It's been 8 days now and the status has yet to change in the patient portal which means it's been received but is not in progress and even after that it still has to be filled and shipped. I was leery of this but I guess you get what you pay for. Maybe go to a brick and mortar clinic. ? Answer to the reply I received. I understand and I will respond. But, the problem is, it would have been appropriate to let me know . "WE WORK WITH OUTSIDE PHARMACIES AND HAVE NO CONTROL ON HOW LONG THEY TAKE . Usually 7-10 business days is what I was told. To be honest the Dr said " but it's usually much quicker than that." And I give him the benefit of the doubt because he's a professional, right?. As of today, No change in the status of my order. And I'm sorry, I must be like my father, but what will happen if I still haven't received my order in ten days? I mean, why must I have to chase after you? I did all that was required of me. 13 days nothing..
Response from Henry MedsApr 24, 2025
Thank you for your review! At Henry Meds, we are dedicated to delivering medications to our patients within 8-10 business days following their intake appointment. While we work hard to meet this timeline, there can occasionally be challenges with the pharmacies we partner with. If you experience a delay of more than 10 business days, please feel free to contact us at [email protected] or call (909) 787-2342. We truly value your feedback!
Emily S.
It's been a week and the pharmacy still isn't processing my medication that I already paid for. It would be more ideal for it to be expedited faster than this timeline.
Response from Henry MedsApr 24, 2025
Thank you for your review. We strive to ensure that all patients receive their medication within 8-10 business days after their intake appointment. If your order is delayed beyond this timeframe, please contact us at [email protected] or call (909) 787-2342. Your feedback is important, and we appreciate you bringing this to our attention!
Lisa
Process was very easy. Dr. Communicated well. From start to finish I felt very comfortable.
Response from Henry MedsApr 24, 2025
We’re so happy to hear that your experience was positive! Your feedback is greatly appreciated.
Lacey M.
Experience has been great so far. Just wish it didn’t take so long to get the medications sent out. But it is still great
Response from Henry MedsApr 24, 2025
Thank you for your review. Our goal is to ensure that all patients receive their medication within 8-10 business days after their intake appointment. Any patient that experiences a delay beyond 10 business days, please contact us at [email protected] or call (909) 787-2342. We appreciate your feedback!
Lorene A.
Had my appointment 7 days ago and the pharmacy has been processing my prescription for 7 days with no other updates. Very disappointed with the time it’s taking to receive meds.
Response from Henry MedsApr 22, 2025
Thank you for your review! At Henry Meds, we are dedicated to delivering medications to our patients within 8-10 business days following their intake appointment. While we work hard to meet this timeline, there can occasionally be challenges with the pharmacies we partner with. If you experience a delay of more than 10 business days, please feel free to contact us at [email protected] or call (909) 787-2342. We truly value your feedback!
Abby A.
It’s a scam. They charge you and never deliver the product. They cite “pharmacy delays” but the same product was provided by another vendor in less than 48 hours. They will deny a refund and say it’s for the “consultation visit”. Imagine taking $100+ from each customer and not delivering anything but a 10 minute phone call?
Response from Henry MedsApr 24, 2025
Thank you for your review! At Henry Meds, we are dedicated to delivering medications to our patients within 8-10 business days following their intake appointment. While we work hard to meet this timeline, there can occasionally be challenges with the pharmacies we partner with. If you experience a delay of more than 10 business days, please feel free to contact us at [email protected] or call (909) 787-2342. We truly value your feedback!