Henry Meds Reviews | Read Customer Reviews of henrymeds.com

Henry Meds Reviews | Read Customer Reviews of henrymeds.com

Henry Meds reviews

11,880 approved reviews, newest moderated first

M C.
May 8, 2025
Disappointed
Had my appointment, got approved, waited a few weeks for an update only to get an email asking me to have another appointment to be approved again because the pharmacy they use stopped filling the script? Not sure why I need to wait another week just to have another appointment to start over again?
Response from Henry MedsMay 8, 2025
Thank you for your review. We take all feedback, especially negative feedback, seriously and use it as an opportunity to improve. We appreciate you taking the time to share your thoughts, and we’re sorry that this is not the experience we want for any patient at Henry Meds.
Report
Jonathan D.
May 8, 2025
Nice doctor very Thorough
Nice doctor very Thorough
Response from Henry MedsMay 8, 2025
Thank you for your kind words! We are committed to delivering exceptional service, and your feedback inspires us to continue striving for excellence.
Report
Sandra R.
May 8, 2025
She was knowledgeable and helpful
She was knowledgeable and helpful. The guy on the phone that helped me get the appointment was extremely patient and helpful.
Response from Henry MedsMay 8, 2025
We sincerely appreciate your feedback! It’s always rewarding to know we’ve met expectations and provided a great experience.
Report
Kimberly
May 8, 2025
Check-in appointment
Easy and detailed
Response from Henry MedsMay 8, 2025
We appreciate your review! It’s our mission to provide a seamless and positive experience, and we’re happy to know we succeeded.
Report
BookWorm
May 8, 2025
So far it has not gone well
So far it has not gone well. I sent a message to ensure a change would be processed, didn’t hear back and noticed they had ship the prescription (that I didn’t want/wanted changed), so I called immediately and the person on the phone said they would take care of it, and then I got an email (Kris B) an email saying they couldn’t do anything until another appointment was completed. So far would not recommend.
Response from Henry MedsMay 8, 2025
We've requested more information to assist you further. Trustpilot will send a request for additional details—please respond at your earliest convenience. Thank you!
Report
Thorns R.
May 8, 2025
Henry Meds is Easy, Efficient, and Professional
Henry Meds is so easy to use. My PA is awesome and very responsive. Customer service always relies almost immediately if there are questions or issues. Always had a great experience.
Response from Henry MedsMay 8, 2025
Your feedback is invaluable to us! We are grateful for your kind words and look forward to continuing to provide great service.
Report
Justin G.
May 8, 2025
It was super easy and everything was…
It was super easy and everything was explained very well
Response from Henry MedsMay 8, 2025
Your kind words mean so much to us! We take great pride in our work and are always happy to hear when it makes a difference.
Report
Azuka
May 7, 2025
Lack of communication and accountability
Lack of communication and accountability
Response from Henry MedsMay 8, 2025
Thank you for taking the time to share your experience. We strive to keep our patients informed and supported throughout their care. For any questions or concerns, please reach out to us at [email protected]
Report