Henry MedsHenry Meds mission is to make healthcare for chronic conditions, including weight management, accessible to every American who needs it, no matter their finances. Our vision is to reinvent how healthcare success is judged; by achieving the best medical outcomes per dollar spent. We offer top quality telehealth care along with best-in-class client support.
Henry Meds (henrymeds.com) has 11,880 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Medical Specialists · Middletown, Delaware
New
Medical Specialists · Denver, Colorado
Excellent
Medical Specialists · Spokane, Washington
Excellent
Medical Specialists · Irvine, California
Excellent
11,880 approved reviews, newest moderated first
Ron L.
Hopefully, all that was said and advertised is accurate. Initial interview with nurse went very well. She explained and answered questions I had. Going forward we'll see how and when the product is delivered and the costs associated. Overall, very satisfied so far.
Response from Henry MedsJun 6, 2025
Your thoughtful review means a lot to us! Providing a seamless and positive experience is always our goal, and we appreciate your feedback.
Ken G.
My issue was addressed immediately
Response from Henry MedsJun 6, 2025
Thank you for taking the time to share your experience! Your satisfaction is important to us, and we’re committed to providing the best possible support and service.
Gina
Outstanding care! Highly recommend Henry to anyone! Thank you!!
Response from Henry MedsJun 6, 2025
Thank you for your 5-star review! Your experience matters to us, and we’re dedicated to delivering excellent care and service.
Rachel L.
After taking the time to sit on hold and explain what was wrong with the billing, they still proceeded to credit me incorrectly and this is what I was told last time and was still charged to my card. They currently owe me a credit of $698
Response from Henry MedsJun 6, 2025
Thank you for sharing your feedback. We truly appreciate it! Please note that our subscription model and refund policies are outlined in our Terms of Service. If you have any questions or concerns, feel free to reach out to us—we’re happy to assist you.
Kathryn M.
Dr was great ! Asked all the right questions. So easy and didn’t have to wait in a drs office .
Response from Henry MedsJun 6, 2025
Your feedback is greatly valued! We appreciate you taking the time to share your experience with us.
Tee
Receiving meds by mail was done quickly, and the nurse practitioners were direct and efficient. My problem is that I have been billed $297 per month for the last 8 months for medicines and have not received medicine for the last 2 months, so the company has a surplus of my money on hand of my already paid $594. To keep receiving medicine, I was told that I would have to attend a zoom meeting with a medical provider. So, during the zoom meeting, I had to choose another weight loss medicine as the FDA is no longer allowing my old medicine to be sold by HenryMeds. To continue medicines, I needed to pay another $249 dollars! I asked if my meds could be covered instead by the $594 sitting in their possession on my account. The lady told me that she would have to send a request to her manager to get approval to classify my money as a "credit". REALLY? When I asked her why my money I had already paid couldn't be used, she kept saying something about she doubted that her request to her manager would be processed on a Saturday two days from now so I most likely would have to wait until next month. This sounds like a good way for HenryMeds to just collect and keep people's money. Hopefully, this situation of holding my money in a surplus account can be righted.
Response from Henry MedsJun 6, 2025
To assist you more effectively, we've requested some additional information. Trustpilot will send a request soon—please take a moment to provide the needed details. We appreciate your cooperation and thank you for helping us resolve your concerns!
Gina
very clear information and responded to all concerns.
Response from Henry MedsJun 6, 2025
We appreciate your 5-star review! It’s great to hear you had a positive experience with our team. Providing outstanding support is always our priority.
Michelle
Great service
Response from Henry MedsJun 6, 2025
Thank you for your review! We’re happy to hear everything went smoothly for you.