Henry MedsHenry Meds mission is to make healthcare for chronic conditions, including weight management, accessible to every American who needs it, no matter their finances. Our vision is to reinvent how healthcare success is judged; by achieving the best medical outcomes per dollar spent. We offer top quality telehealth care along with best-in-class client support.
Henry Meds (henrymeds.com) has 11,880 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Medical Specialists · Middletown, Delaware
New
Medical Specialists · Denver, Colorado
Excellent
Medical Specialists · Spokane, Washington
Excellent
Medical Specialists · Irvine, California
Excellent
11,880 approved reviews, newest moderated first
ONEITTA P.
I am very pleased with my video chat with the doctor at Henry meds. she was very professional, very friendly,and asked a lot of the right questions. I got a lot of my questions answered as well
Response from Henry MedsApr 8, 2026
Thank you so much for taking the time to share your experience!
Rochelle G.
The help I receive each time I call is excellent!!! My PA is superb and so helpful. Was a mixup and he immediately contacted people and took care of it! Very supportive personal and positive!!!! Thank you
Response from Henry MedsApr 8, 2026
Thank you for taking the time to leave a 5-star review!
Nancy P.
It is difficult sometimes to get through on the phone I must say but when I do get through I am connected to people who genuinely want to help me. It is always a pleasure dealing with this company.
Response from Henry MedsApr 7, 2026
Thank you for your review. We are always disappointed when unexpected situations arise, and will do our best to resolve any issues. Our Care Coordination team will be happy to assist at [email protected].
Stephanie E.
I moved and tried to change my shipping address for my medication. I keep getting a message that I have to contact my health care team at Henry Meds to change my address. I have been trying for weeks by calling, emailing, online messages, Facebook comments and messenger. Every time I call their phone number its an answering service. No one from Henry Meds is responding to any form of communication.
Response from Henry MedsApr 7, 2026
Thank you for your review. We are always disappointed when unexpected situations arise, and will do our best to resolve any issues. Our Care Coordination team will be happy to assist at [email protected].
Bradley P.
Henry Meds has been withdrawing money from my HSA account for over a year without my knowledge. I have contacted their fake phone number 3 times without any response. Calling them is futile, as the “answering service” contends they cannot connect me with a human. They are complicit with theft and won’t engage with me.
Response from Henry MedsApr 6, 2026
We’ve asked for a little more information so we can fully review your concern. You’ll receive a message from Trustpilot shortly—when it comes through, please provide the requested details so we can move things forward. Thank you for your time and cooperation.
Lynn H.
I continue to be impressed with the knowledge and professionalism of the Nurse Practitioners and Physician Assistants I meet with for appointments.
Response from Henry MedsApr 6, 2026
Thanl you for taking the time to leave a 5-star review!
Bobbie
I will give a different score based on my next serving of your product. Right now I am not happy at all . I signed up in August of 25 and have only lost 2 to 4 pounds during this time. The dosage was so small as to not hav been effective at all! Now they have increased the dosage and twice ss week which should result in better results, I will review again when I get my next notice for the Semiglutide.
Response from Henry MedsApr 4, 2026
Thank you for sharing your feedback. If you're not seeing the results you'd hoped for, we encourage scheduling a follow-up appointment with your clinician, which is included in your subscription. We offer multiple treatments, and our providers are committed to helping you find the right solution. For any further questions or to schedule your appointment, please contact us at [email protected].
Lindsay C.
The ozempic was delivered and it was not at all refrigerated. The ice packs were the same temperature as a hot spring day in Texas. I have called three times and left three messages for return calls and I just sent my third email. I can't get a new shipment nor an acknowledgment that it's ok to take hot ozempic now chilled. I just want to use the $300 investment every month. Yikes. Read reviews.
Response from Henry MedsApr 4, 2026
Thank you for bringing this to our attention. At Henry Meds, we take all feedback seriously and aim to address concerns as quickly and thoroughly as possible. After reviewing this matter, it appears that a member of our team has since connected with you and worked to resolve your concerns. If there’s anything further we can assist with, please feel free to reach out to our support team—we’re here to help.