Anna M.
Customer Service is Good
I ordered a wool coat. It is a little too big for me, so I requested to return it. As for others, they cited high custom and shipping fees, but they offered me a gift card for the value of the item to keep it instead of returning. I haven't actually redeemed the gift card yet, so I may have to return to change my review lol, but so far I was impressed by the responsive and nice customer service.
Response from hemi blurrMar 5, 2026
Hello, Thank you for sharing your experience with us. We’re glad to know our team was able to assist you quickly and offer a solution that worked for you. You’re welcome to use your gift card anytime, and if you have any questions later on, feel free to reach out to our customer team. We appreciate your trust and are happy that our customer service left a good impression. Kind regards, Hemi Blurr



