WispReviews of hellowisp.com

The process was easy and quick. I was picking up my prescriptions within the hour. Highly recommend!

Life savers! I realized I had BV on a Friday evening, everything was closing so I couldn’t get to the doctor. I did a quick questionnaire and within 5 minutes I was prescribed medication that was sent to my pharmacy for pick up that night!

I placed an order for pharmacy pick up. Immediately after placing the order I noticed it was the wrong medication. I contacted support to cancel Immediately after placing the order.. It took support 4 days and 4 different attempts to get back to me. Since support took almost a week to contact me back the medication had already been called in and they can not refund or cancel. Absolute trash for customer service and support timeline follow through.

Very thorough and I was allowed to get my prescription filled at my local pharmacy that very same day. The service model is great.

I’m writing this review to share my disappointing experience with this company’s handling of a simple UTI treatment. I was prescribed a 3-day course of Bactrim DS, which I immediately questioned. I was told this was based on CDC guidelines—though I’ve been unable to find any CDC recommendation supporting a 3-day course for this medication when it comes to UTIs. I was also told to reach back out if further treatment was needed. Unfortunately, the 3-day prescription was ineffective. I remained symptomatic and reached back out multiple times—through the chat system and then via email, since there is no working phone number. Despite clear communication and even sharing updated test strip results showing the infection was still present, my messages were initially ignored. When I finally received a response via email, I was told the clinical team would follow up. They did not. I followed up again and was then told by customer service that they could not assist me further. Only four days after I initially reached out for continued support did a clinician finally respond—well after my symptoms had worsened and the treatment window had lapsed. At this point, I requested a refund, explaining that I paid for a service that did not resolve the issue and that follow-up support was not provided in a timely or effective manner. I was told that because they “delivered the service,” no refund would be issued—even though that service resulted in zero clinical improvement and delays in care. In short, I paid $65 for a prescription that was ineffective, received no meaningful follow-up despite asking for it multiple times, and was told my case was closed. I do not recommend this company based on the lack of clinical responsiveness, the poor customer support, and the refusal to take accountability for failed care.

I was able to receive care and have a prescription filled very quickly. So convenient. Will use again!

The website saved my life . Not even lest than 6 hours my meds got approved && send to the pharmacy . And all I have to do is pay and send the doctor prooof and I get my med send to the pharmacy . I no longer have to go to the hospital and be all embarrassed . I love this !!!!

Very good it was very easy the whole process