Vanessa
Horrible customer service
Horrible customer service! I placed my order and received a notification my order was on the way. At first I was very excited of how fast and easy everything was but then my package was never delivered. I contacted the post office and they weren’t helpful so I contacted Wisp and never heard back from anyone. I requested for a refund and a prescription sent over to my local pharmacy to pick but still no reply. I had to end up going to a walk-in clinic to get a prescription. UPDATE: After Wisp is quick to respond to a bad review telling me to contact customer service yet again (which I did), surprise! Still no response from customer service. As I mentioned don’t use them!
Response from WispApr 19, 2025
Hi there! We strive to deliver exceptional service, and take feedback seriously. To protect privacy, please contact us at [email protected] for further assistance.



