TillReviews of hellotill.com

I am brand new to Till but it has already exceeded my expectations with a quick no hassle account setup process and absolutely amazing customer service. If you have a question and contact them directly, they pretty much answer your question immediately and make you feel taken care of. I would highly recommend Till to anyone who wants to get their child used to the habits of earning, saving, and spending!

So i’m 17 years old and I had been using green light for a little while and I can’t remember why exactly we switched over to Till but we did and I was very happy with it at first. the app was relatively easy to use and the card was pretty but on a random Tuesday I had gotten a notification that $23 had been spent at target…I did not go to target…I was at cheer practice. So, I had texted my mom to confirm that she hadn’t used my card for something and she had told me that she thought I did and was confused as to why there was a purchase made. Not even 20 minutes later, another purchase had been made for around the same amount. at this point my card was now completely empty. so as a precaution i quickly locked my card. my mom had tried to contact costumer service that night but it turns out they don’t have a contact number…hmmm quite suspicious. so, at this point we had emailed Till and asked for some sort of refund and investigation. a couple days later another transaction had been made for $50 but my card had been locked so it declined. the next day, yet another transaction had been made with my card. it’s been about two weeks now and still nothing from Till. so i’m broke and don’t have a debit card. i still have no idea who got access to my card and how because my card is here with me and i did not give my information out to anyone. therefore, i will never be using Till again. do not use it unless u want complete strangers taking your money with no answers as to how and why.

Worst place to try to invest into. I had accounts setup for my kids, had funds into their account. And out of the blue Till Financial decide to close all my kids accounts without sending me any notice.

We got a Till card for our son's school trip abroad. Before getting this card, there are a few things you should know: 1. You have to deposit money into your parent account before the money can be transferred to your child's account. This isn't instant and can take 3+ days especially if you initiate the transfer on a weekend (why this takes so long when everything is electronic is a mystery to me). Once you get the money in your account it takes another day to transfer to your child's account. 2. Customer service is via an email account with Till. They don't respond quickly. You can find a phone number to call online, but no one answers and you have to leave a message. They are not quick in returning calls. 3. My personal opinion - this is a start-up company, not a legit banking institution, so there really is no customer service and the product and user experience is very clunky. I would look for other products.

I recently had a very frustrating experience with TILL FINANCIAL starting from their app and unhelpful customer service , overall it was very bad experience I don’t recommend it at all.

Absolute garbage company. My kids both had a card for about a week. We put $ in and were lining up chores and allowances and out of nowhere they closed the account. We emailed to ask why and they literally said "we cant tell you, but it's closed for good" almost like they were mocking us. If I had more $ in there than i did I would be livid.

My son just got money into his account and then the suspended my whole account. He had 100.54 deposited and no sooner than I checked it . Hell whipped my account. I can’t even do anything. So I called and I told them messing with my kids money is a big NO NO. They better some how get my sons money sent to me or they will be looking at a lawsuit against them. Here in Mississippi if it’s 100$ and more it’s a felony and I promise if he doesn’t have his money today off that account they will have f””king problems…..

Wrongfully withholding customer funds and doing absolutely nothing to fix it for weeks on end. They are an absolute disgrace