HelloSlippersReviews of helloslippers.com

Shipment arrived as expected. Lots of communication

The slippers here are certainly cute and fluffy, and they were eventually delivered to my home in Northern Virginia, but it took 45 days and several frustrating emails. The first shipment got stuck in Queens after it arrived in the U.S. from China. The company did take the time to correspond with me when I contacted them, but their answers were dismissive at first. For example, they kept saying the package was out for delivery and I should be patient, but it never arrived. When I had placed the order, the website had said my package would arrive within a few weeks, but when it didn't arrive I was told that their fine print gives them 45 days. At first, they told me they wouldn't consider what to do next until a full 45 days had passed and a handful of other conditions were met. I made a big fuss, and they did finally send a new package that arrived late in the evening on the 45th day after the initial order.

This site is a scam, stay away from it. I placed an order and it was never delivered. Tracking said it was out for delivery then eventually a failed attempt on a national holiday when daily mail didn’t even come. Next day it says that the package was now missing, I contacted customer service and got told the order/tracking number was wrong and couldn’t be looked up in system and then they said it might be lost in transit unfortunately.That it happens rarely and i’ll only receive a full refund if my order is confirmed to be lost in transit. I could care less about the refund at this point I bought slides from Draco(100x better) and they already delivered. Highly doubt I’ll ever get full refund one clearly they must need the money more than I do. SAD COMPANY

I purchased a pair of slippers for a friend. Slippers are nice even if, in my opinion, definitely overpriced for the quality, in fact the details aren't accurate at all. Anyways, I had a bad experience because the slippers fit waaaay bigger than they should and the seller accepted to change them only if I proceed shipping them to China, whitch would cost me almost the price I paid for them.. otherwise offered to give me a 50% discount to purchase the same pair of slippers one number smaller but in this case I would also need to pay for the shipping and it's not convenient at all. this purchase was a waste of money

I've made several purchases from Hello Slipper, and always happy with them. The first purchase the site was having an issue with pictures, so they emailed me just to make sure my order was correct. Such great customer service.

Son preciosas .. seguro que a mí pareja le encantan. Pero lo que más me gustó es que me equivoqué de talla y cuando vi a ver si se podía solucionar (unos días después de haber hecho el pedido) recuperaron el paquete y lo cambiaron. Fueron rápidos y amables. 🥰

They changed the slippers after I changed my mind even though the package had already been sent

Fast friendly service and a great product, my wife and I both have them, there like walking on air