Sherrie
communication is horrible
I sent a email asking for a return address for a previous order. I never got a reply so i had to sale those slippers to someone else. Maybe someone should be checking emails more often,
Response from HelloSlippersOct 13, 2026
We’re sorry for the frustration and inconvenience. We checked our support records and confirmed that we received your email on September 16 and replied on September 17 with the return instructions. We’re sorry that reply didn’t reach you—it may have landed in your spam folder. We understand how frustrating it must have been to feel left without a response, and we appreciate you bringing this to our attention.



