HelloSlippersReviews of helloslippers.com

For the quality, they are overpriced. Slow delivery and troublesome.

Lovely slippers, but as too small I needed to exchange. The cost of postage and packaging to and from China on the return and re-order doesn’t make sense so just re-ordering (albeit with a 50% discount). I wish I hadn’t bought them even though they are a nice product. They took ages to arrive too. Infrastructure, pricing and the customer experience is just as important as the product Helloslippers!

The slippers are cute, however the sizing i”was off and the return policy to China is insanely expensive. i gave 2 stars here because I posted a 3 star review on their site and it was deleted. Not worth the trouble.

First, I've tried posting this exact review, with pics, on their website and they keep removing it. You'll notice there is only 5 star reveiws. Two stars because the burgerstock shoes are actually cute and well made. I would however not buy from them again nor recommend had I known they ship from China with no domestic contact or warehouse. If you search around the website you can't tell but you also can't find a physical address, the only way to contact is a generic email or a submit form and the return policy, shipping on the buyer, you have to email them. I don't mind them being made in China, however I hate dealing with a company that ships direct from china. It took 12 days of no communication except inital confirmation email, before we got the your item has shipped notice. It then took another 11-12 days to receive the package. We did get a tracking number but it only updated every few days.  Be very sure of the size of shoe you order. You are more than likely stuck with the shoe you order regardless of if you want to return them because the return is expensive (estimated $20 at the cheapest, $30-60 high end to return to Wenzhou China) . We bought the shoe size based on their sizing guide and it was super big.  I dont know if the sizing is off or if just this pair is off. Not only were they too long but the width that goes over the top, of your foot, the upper, we could fit our whole hand under. Since the sizing is unisexed id say the shoes is more sized for the way a males foot is. They are also very heavy shoes so a big and heavy slide shoe means you continuously fall out of them. I would estimate that we would need probably 2 sizes smaller, but again, im not sure i can confidently say everyone should size down. In the end, we poked more holes in the band to hopefully tighten the top enough and we also added purchased insoles. All in all, this ended up being expensive purchase and I wouldn't do it again knowing what i know now (shoe $65+shipping $9.00+insoles $15.00) for a cute shoe that only somewhat fits correctly. Some of the shark style is available on amazon and I woild recommend buying them there. The other styles like this hamburger are not.

Pleaassseee I haven't gotten my slippers yet the wait is slowly killing meeee I keep checking my email for the tracking i placed the order on the 13th of April its the 26th now

Still haven't received any updates via email about my order? #10800

Kind of disappointed by the sizing- way smaller than I thought it would be and it makes the shoes unwearable.