Douglas S.
My provider is great, the service is terrible
Update: ONE WEEK LATER AND STILL NO REFILL My provider is great, but the systems in place are terrible. No customer service number to call, and they have this redundant form (of easy questions the doctor could cover in less than a minute) filled out each month. Problem is.... Their systems don't even register your form being filled out sometimes. That may not sound so bad, but when you miss the deadline, they cancel your refill and then force you to schedule another appointment to rehash your previous conversation with the provider... And pay an entirely new fee for the month! The frustration of their systems makes it ALMOST not worth the convenience of staying home
Response from Klarity HealthFeb 24, 2023
Thank you for your feedback. We're sorry to hear about the issues you are experiencing. Please reach out to our support team at [email protected] so we can better assist you.



