kyle B.
about as straightforward as it gets…
about as straightforward as it gets tbh. no bs. super satisfied.
Response from Klarity HealthOct 4, 2023
Thank you so much for taking the time to share your experience!

Klarity Health is a highly trusted healthcare platform by both patients and healthcare providers. Klarity Health provides low-cost, worry-free telehealth services for weight loss, mental health, primary care, therapy, and 200+ conditions. Klarity Health is rated highly by patients - 4.96 on Review.io and 4.5 on Trustpilot across the US. Check out www.helloklarity.com to learn more. Klarity Health has been focused on a single mission: connecting patients with personalized and accessible healthcare services through our online marketplace. Founded 4 years ago, we have facilitated over 350,000 telehealth visits and are trusted by 80,000+ patients and 500+ medical specialists. Whether you're seeking weight management, primary care, mental health support, or counseling and therapy, Klarity Health is your trusted marketplace for health and well-being. At Klarity Health, we prioritize your well-being with safe and high-quality practices and affordable healthcare. Our technology connects you to a diverse network of board-certified healthcare providers, ensuring personalized and attentive care. Klarity makes healthcare accessible, transparent, and stress-free, providing top-notch care you can trust.
Klarity Health (helloklarity.com) has 568 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
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Excellent

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568 approved reviews, newest moderated first
kyle B.
about as straightforward as it gets tbh. no bs. super satisfied.
Response from Klarity HealthOct 4, 2023
Thank you so much for taking the time to share your experience!
Blake
Had no idea what to expect, or even how legitimate Klarity was if being 100% honest. But with quality plummeting & prices soaring with Psychiatric Practices in my area, I rolled the dice. Had a few “hiccups” in the beginning with connecting with the right Provider. But to my surprise, Support was INCREDIBLY fast in responses, real answers, & actual help - something I’d grown unaccustomed to in other support services today. Support was on top of every issue I had in getting setup with the Provider & initial appt. Replies were quick, with straightforward help & answers - none of the “run around” often used to with Support. It was actually refreshing. _____________ THE RESULTS - Got connected with a great Provider. - Got my appointment in fast. - Got my scripts sent in & pharmacy filled. - Got charged exactly as advertised. - Got quickly all setup for future refills. All exactly as Klarity stated. Something I feel has become rare from companies today. ____________ THE REALITY While this was my own personal experience, I can see how it may not be the same for everyone. I believe it largely depends on the specific Provider you connect with. - Find Your Optimal Provider Don’t be afraid to cancel, & ask/choose for a different Provider if you feel something is not right or a “fit”. The one fault I found with Klarity’s system was not giving enough info on the Provider upfront, until AFTER you choose them & setup an appt date. That’s when you see their “specifics”. I actually canceled with 3 different Providers near immediately & Support still connected me with the perfect one in the end. - Where You Live, Matters. A Lot. Depending on your state & its own laws/regulations, plays a major factor in your results. Researching your state’s laws & your specific needs 1st, will save you a lot of headache. Some things truly are out of Klarity’s hands - they are not exceptions to the law, regardless of how fair/unfair your specific state’s laws seem. Unfortunate, but the reality. - Your Pharmacy Matters. Even if all goes perfect, your Pharmacy has the power to end your journey here early. This is out of Klarity’s, your Provider’s, & even your own hands. Some have no issue, some do. Especially regarding Schedule II Drugs. I had no issue here personally, but if you do, try another Pharmacy & ask your Provider to send new scripts there. - Rely on Customer Support. I seriously can’t expressed how impressed I was with this. Any issue I defaulted right to Support & they were always quick to return with real answers, & importantly - real results. ___________ ULTIMATELY Don’t give up. Do your best to keep your patience & not get frustrated in the process. - Personally dealing with getting the right service for my own condition over the past 15+ years, I know exactly how frustrating the process can be. Especially if you require a Schedule II Drug prescription. But I can honestly say (against all initial expectations), this actually ended up all working out perfectly for me. - If you’re struggling to find the appropriate service, or something that’s actually affordable, it’s absolutely worth it to at least give Klarity a chance. Work with Support, don’t settle for the wrong Provider, & Klarity may wind up being the end of your headache in finally finding a service that actually works. ______ TLDR; Can’t speak for everyone’s experience here, but if you’re looking for any affirmation this service is both real & can actually work out - Yes. I can attest this service worked out exactly as stated for me. Got a great Provider & Scripts filled. Would recommend trying.
Response from Klarity HealthAug 31, 2023
Thank you for taking the time to share your experience! We understand that embarking on a new journey with a service like this can be uncertain. We're committed to providing prompt, reliable assistance, and your feedback reinforces our dedication to this goal. Clear communication and efficient problem-solving are cornerstones of our commitment to users of the platform, and we're glad to know that our approach was refreshing.
customer
I got the much needed medication, that helps me be more normal as far as being able to think without thousands of variations of ways to handle something. I can function again, and actually stay focused on one task or thing at a time without the anxiety that comes with ADHD, and not doing anything.
Response from Klarity HealthAug 22, 2023
We greatly appreciate you taking the time to share your experience!
JH
Some highlights: - My ADHD provider turned out to be a gynecologist. - They are blacklisted from walgreens and cvs - customer service literally would not read my messages
Response from Klarity HealthMar 2, 2026
We're deeply sorry to hear about your experience, JH, and we take every concern you've raised very seriously. What you've described does not reflect the standard of care Klarity strives to provide, and we understand how frustrating and concerning this must have been. While providers on our platform make independent clinical decisions, your feedback matters and we want to help address each of these issues directly. To protect your privacy, please reach out through your patient portal or contact us urgently at [email protected] so our team can look into this right away. You deserve to feel heard and properly supported.
cami
very easy to get an appointment with my preferred provider. quick response.
Response from Klarity HealthJul 24, 2023
Thank you so much for sharing your positive experience!
customer
My experience with Klarity has been great! It was easy and convenient to schedule an appointment. My appointment with Amethyst was great! She is very empathetic and I felt at ease in our appointment. Although we had a short time, I felt validated in my experiences.
Response from Klarity HealthMar 2, 2026
We're so glad to hear about your experience! It's wonderful to know that Amethyst made you feel at ease and truly validated during your appointment — that kind of empathetic, patient-centered care is exactly what we strive to provide at Klarity. We're grateful to have her on our platform and so glad Klarity could help make that connection. If you ever need anything, please reach out through your patient portal or email us at [email protected]. We're always here for you!
James W.
The attention to my concerns and needs is top notch. I always feel heard and taken care of. From doctors to customer service folks. Thank you Klarity Team!
Response from Klarity HealthJun 29, 2023
Thank you so much for the kind words and feedback! We appreciate you sharing your great experience.
J.H
Dr Johnson has been wonderful in making sure that my mental health as a whole is being taken care of. I have been able to gain control back of my life and been able to get back to being me.
Response from Klarity HealthJun 9, 2023
Thank you so much for sharing this great experience!