Danielle
Couldn't have done it without Hello Divorce
The experience was great and it was nice having a dedicated point of contact to help keep things moving through the process (shoutout to Hannah St.Clair!). The only bumpy part of the process which could use some work is when an account moves to a true default. The attorney who had been working on my documents was under the impression that Hello Divorce would be initiating contact and sending docs, and Hello Divorce seemed as if the attorney was going to be reaching out to them. The process of sending approved drafts back for finalization and return to me for signature took months longer than it should have due to the attorney not being responsive, which resulted in my divorce being finalized several months later than it should have been. Other than that, it was a smooth experience and the HD team did a great job escalating and getting this over the finish line.
Response from HelloDivorce.comJul 22, 2024
Thank you so much for your detailed review. We're thrilled that overall you had a positive experience and that your divorce was successfully finalized. Noted on the communication issue between the platform and the lawyer assigned to your divorce. We're working on it internally so that the issue does not come up again in the future. All the best to you in your next chapter!