Andrea
Charlene was nice and helpful but…
Charlene was nice and helpful but overall we were not clear about what we were buying. The “faster” divorce process took several months and a lot more paperwork, which was not what we were expecting.
Welcome to Hello Divorce reviews, where we transform the daunting journey of divorce into a manageable, clear path forward. Our innovative platform is designed to empower you, offering a blend of legal expertise and technology to simplify the divorce process. At HelloDivorce.com, we understand that every marriage, like every divorce, is unique. That's why we offer personalized solutions tailored to fit your individual needs and circumstances.From DIY divorce options to full-service legal representation, our team of experienced professionals is here to guide you every step of the way. Our mission is to make your transition as smooth and stress-free as possible, providing all the tools and support you need to start your next chapter with confidence.But don't just take our word for it—our TrustPilot reviews speak volumes about the positive impact we've had on our clients' lives. Real stories from real people who have navigated the complexities of divorce with our help. We invite you to read their testimonials and see for yourself how HelloDivorce.com has made a difference.Choosing HelloDivorce.com means partnering with a compassionate, innovative team dedicated to your well-being. We're not just a service; we're your ally in turning a challenging life event into an opportunity for growth and new beginnings. Discover the Hello Divorce difference today and join the countless satisfied clients who have found peace, closure, and hope for the future.
HelloDivorce.com (hellodivorce.com) has 171 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
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Showing 11 reviews with 3 stars · Clear filters
Andrea
Charlene was nice and helpful but overall we were not clear about what we were buying. The “faster” divorce process took several months and a lot more paperwork, which was not what we were expecting.
Divorced
I have some mixed thoughts. Would recommend using this service for very simple cases where both parties are very aligned.
Response from HelloDivorce.comJan 9, 2026
Thank you for your honest feedback—we appreciate you sharing your experience. While Hello Divorce is a great fit for simple cases, we also work with many couples who aren’t fully aligned at the start but are willing to try to reach agreement. Even when the process isn’t easy, starting with us can still help people get organized and often save time and money—whether they continue with us or later work with an attorney. Thank you again for taking the time to leave a review. -The Hello Divorce Team
Lisa M.
I liked all of the concise info on the different steps. The response time was very very slow and I didn't always feel like my questions & concerns were addressed. I felt supported overall and would just have appreciated a little more personal responses.
Response from HelloDivorce.comOct 24, 2025
Hi Lisa - Thank you for sharing your experience! We’re so glad you found our step-by-step info helpful and felt supported overall. We’re sorry if our response times felt slow — our team typically replies within two business days, but during high-demand periods it can take a bit longer. We’re always working to make communication faster and more personal so every client feels fully supported. — The Hello Divorce Team
Jennifer S.
I tried to use Hello Divorce but the site was not very good for high conflict divorces. Seems like it will help those who just want and can be done but in my case I used a different tool.
Response from HelloDivorce.comAug 28, 2025
Hi there — we take every review seriously. We can’t find any record of an account or activity with us under the details provided, and there’s no indication our platform was accessed. Because your comment also references a different “AI divorce” product that isn’t affiliated with Hello Divorce, we’ve asked Trustpilot to investigate. For clarity: Hello Divorce serves both amicable and higher-conflict cases with flexible options — including hands-on guidance from Divorce Navigators, mediation with high-conflict specialists, and referrals to experienced family law attorneys when litigation is necessary. If you intended to review another service, please update your post. If you did try us under a different email, reach out to [email protected] so we can look into it and help. — The Hello Divorce Team
Andrew
Use of codes and acronyms that are not clear to me. I was not supplied with a copy of the paper work submitted in the online portal, so was not sure what case manager was referencing.
Response from HelloDivorce.comFeb 4, 2025
Hi there, I'm so sorry about that! We thought we had explained all the acronyms before using them, but we clearly missed a few. I’ll have the team review our language to make things clearer moving forward. On a positive note, we’re launching a new portal in the next few weeks! Once launched, you'll be able to see the paperwork you’ve already submitted—along with lots of other great improvements. Thanks so much for your feedback—it really helps us improve! – Hannah Drake, Head of Customer Service
Valued C.
Pros: TLDR: Pro-plan is sufficient for both spouses. The paperwork filing services were very helpful. My ex-husband and I chose the pro-plan. He was the one who led the process, but I found that my part of the paperwork was easy enough with our coordinator guiding him through the process. They were quick to file all paperwork and respond to emails and questions in a timely manner. Cons: TLDR: The mediation and attorney hourly services are a complete waste of money. Hire a real lawyer and mediator. We did 4 hourly sessions with a mediator through Hello Divorce, but in the end, he was not able to finish or explain our propertizer (which is essential for dividing assets). Our assets were not complicated, and our retirement accounts didn’t even require a QDRO. Because of his inability to help us with this essential step, we had to hire a mediator from a real law firm to help us finish the propertizer and complete our divorce. This was significantly much more expensive than the mediation services through Hello Divorce. But since the mediator through Hello Divorce could not help us, the 4 sessions we paid for were a complete waste of our money. I had a consultation with an hourly attorney for myself personally through Hello Divorce that I didn’t think was very helpful. I also consulted with a lawyer from an actual law firm, and found that conversation to be very helpful. Yes, it cost significantly more, but in the end it was much more helpful.
Response from HelloDivorce.comNov 19, 2024
Hi there! Thank you so much for sharing and your experience with our mediators and lawyers is definitely NOT the experience we hoped you would have or that we want for any client. We are reviewing your case now and will follow up with you to find out more.
Kelly Marie F.
Randy Franco
John
Response times are very slow with some aspects or persons. More communication upfront about process and options would be helpful.