HelloDivorce.comReviews of hellodivorce.com

TL;DR Hello Divorce is an accessible, streamlined platform that makes filling out divorce forms and getting answer to your questions simple (usually) and affordable. Chris and Neil were invaluable to me during this time and gave high-quality, low-cost advice and guidance. At times, I did ask my case managers for advice, but was told to talk to an attorney. (A little too much of that.) And the final judgement got mixed up a bit. But overall 8/10. This is my second review for HelloDivorce. Now that the divorce is final, I wanted to give some feedback on the process as a whole. What I said about the people with whom I worked still stands. Overall, I had a very good experience with everyone. I chose the Pro Plan, then upgraded to the Plus Plan with my ex so he could be gently guided along the process. For reference, we divorced in California and the process took about 18 months. Because we took so long to get the steps done (our fault), we bounced around between a few case managers, which was kind of a bummer. However, they seemed to be able to transition us smoothly. And I was able to get good quality and consistent care and information from Chris (real estate) and Neil (attorney), regardless of the status of the divorce. Both my ex and I did use HD's attorneys and I felt like there was a little discrepancy with the information regarding child support/marital support that had to be figured out in the end, but it's possible my ex did not retain and relay the information properly. We figured it out and thankfully it only took a few visits with the attorneys. One unfortunate issue I did have was at the end of divorce proceedings. I was told that my case manager would "monitor the final judgement's status through the family court clerk's office." I took that to mean that I would be notified by the case manager when the divorce was final. Instead, my ex received paperwork in the mail just a couple of days before Christmas. I had no idea it was coming, and he got his papers before I did, so I could not prepare for it. It was just a bit shocking. When I asked about it later, I was informed that my case manager "would have to look at the forms that were received to let you know what is and is not final. *** County does not allow anyone to look up cases so I can only base the information on the forms." That was not made clear to me and I was very confused and somewhat saddened that the final judgement had been received like that. In the end, net positive experience. I am glad I asked for help and got it when I needed it. The pricing model is fair and appreciated. Come prepared to meetings with attorneys and coaches so you can get the biggest bang for your buck. Thank you, Hello Divorce. I hope I never have to use you again. :)

Courtney and the entire team were invaluable at every step. They reassured, guided me, and gave me choices all along the way. I can't recommend them enough.

If you don't have a contested divorce, and just need to paperwork going and have deadlines for accountability -- this is the service for you. Helpful account managers, good instructions, extra help when you need it. I'm so glad I did this cost effective method, and not a highly paid lawyer, eyeroll!

Hello divorce has made this easy and less stressful for me . Any time I had questions they were answered. Thank you Hello Divorce for all your help

Had a great experience using Hello Divorce. Courtney was my case manager and was wonderful to work with, made things easy for me smh checking in to see how I was doing asking the way. She was very patient and understanding when filling out forms took longer than expected, and overall made the process so much smoother than if I’d done it alone.

Worst decision to use this service ever. They can't meet my needs, want to upsell me on more legal services, and won't refund my money after doing nothing but send me an email and one 5 minute phone conversation. No refunds after 24 hours should tell you everything you need to know about the quality of their service. Go somewhere else save yourself the headache and money.

Charlene was the case manager for my divorce. Despite my ex-spouse and I being in agreement on terms, direct communication with my ex was challenging. Charlene coordinated a plan to move the process forward which avoided the need to get attorneys involved by building trust with both parties. She also kept my spirits up during a time I was totally exhausted. I can't express enough gratitude for her support which felt genuine, kind and personal. The service I received from HelloDivorce exceeded my expectations, to the point where I felt almost guilty for how little (relatively speaking) I'd paid versus going through a law firm.

Use of codes and acronyms that are not clear to me. I was not supplied with a copy of the paper work submitted in the online portal, so was not sure what case manager was referencing.