Joshua H.
It was great for 7 months then they…
It was great for 7 months then they stopped sending my meds but continue to charge me.
Response from Clear HealthJan 8, 2026
Thank you for taking the time to share your feedback. We’re glad to hear that you were able to successfully receive and continue treatment for several months, and we appreciate you acknowledging that portion of your experience. We’d like to provide some general clarification for prospective patients. Some of our programs operate under subscription-based billing, which continues according to the terms reviewed and accepted at enrollment. These agreements also outline cancellation options after a defined treatment period, which in this case, you had met. In situations where required follow-ups or responses are pending, our team makes multiple outreach attempts to help avoid interruptions and to resolve concerns proactively. We did attempt to connect on several occasions and would still be happy to review the account together. We take feedback seriously and are always open to resolving issues directly. If you’d like to reconnect, our support team is available and ready to help. We remain committed to providing consistent, high-quality care and clear communication to all patients considering treatment with us. — Taylor W. [email protected]