Blaine L.
Super helpful and very quick to respond…
Super helpful and very quick to respond to messages.

Your doctor's office is now online. From visits to prescriptions, get board-certified care from home.
Hello Alpha (helloalpha.com) has 6,611 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Blaine L.
Super helpful and very quick to respond to messages.
Josephina M.
Great service!
S H.
Amazing, I often forget to reorder until I get an email stating my order is on the way....
Shadia E.
I love the product and my lashes have been growing beautiful and long and healthy. Thank you.
Response from Hello AlphaFeb 26, 2020
That's great to hear, Shadia! Feel free to tag us on instagram, facebook, or twitter @helloalphaMD - we'd love to see photos of your gorgeous lashes! :)
Evan H.
The future of medicine is here ...and it's Alpha Medical. I've been so happy with the entire process, right down to customer service who goes out of their way to make sure you're happy. And so happy Alpha added therapy to their offerings!
Response from Hello AlphaFeb 26, 2020
We're so happy you're happy!!! :)
Ashley
Overall, I have been very disappointed with Alpha Medical so far. The good I saw: -It was easy to get a prescription written by just entering some information about my symptoms and history. The bad I saw: -New prescriptions have a pretty long processing time before arrival. It has been a week since my prescription was written and it is still in processing. It hasn't even been sent to the pharmacy. -The advertisement for a waived membership fee is falsely advertised. You only get this deal if you already have an auto renewing prescription. -Membership fees do not include mental health appointments. This is an entirely separate membership that costs $120. -I expected my medical history to have been gone over much more closely. It was really brief. This makes me lose faith in the treatment prescribed. -One of the prescriptions I was assigned doesn't even appear in my orders and I doubt it was ever filed. For the $250 I have spend on them I could have received far better care elsewhere.
Response from Hello AlphaFeb 24, 2020
Hi Ashley - thank you for your feedback. We apologize for any inconvenience you may have experienced with Alpha, and we’re sorry that the messaging around Alpha Membership was not clear. We definitely want to ensure you get the treatment you need and deserve. If you have not already done so, please message our Care Team at app.helloalpha.com/messages and we can further assist you. Alternatively, you can give us a call (415) 663-5584.
Ashton T.
Great Customer Service, Shipment is alway received before needed, and has been effective so far!! LOVE LOVE LOVE!!!
Vida L.
Love this service! Easy, fast, convenient. Just wonderful!