dr_lesley
One of the worst experiences of my…
One of the worst experiences of my life. They are cheap, that's for sure, but trust me, you're better off paying more for quality service. They billed me and didn't send my prescriptions. It took several emails for a resolution. I asked them not to send a prescription one month, they did anyway, and of course, charged me. I finally had to send a nasty email demanding they stop billing my card and to cancel any and all future prescriptions.
Response from Hello AlphaJul 28, 2020
Hi there - thanks for reaching out. Jasreen here from the Alpha Team. We're sorry if you experienced any inconvenience and appreciate your feedback. If you still need any assistance with cancelling your subscription or skipping your future refills, please don't hesitate to give us a call or send us a message at app.helloalpha.com/messages.



