Jacqueline C.
Longer than expected
Nice concept but I waited over a week for prescription and needed it sooner

Your doctor's office is now online. From visits to prescriptions, get board-certified care from home.
Hello Alpha (helloalpha.com) has 6,611 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Jacqueline C.
Nice concept but I waited over a week for prescription and needed it sooner
Faith D.
I did not receive my full quantity of medication I was prescribed.
Response from Hello AlphaFeb 23, 2021
Hi Faith! Alpha Care Team here! We will certainly look into this for you and have sent you a message via https://app.helloalpha.com/messages!
Lenore R.
I don’t have a way to get to a pharmacy in person so I thought this would be a good way to get help for my anxiety. I got prescribed anti depressants and received them in a timely manner, but when the time came for my second prescription to go through they suddenly couldn’t get my information to work. I get my other prescriptions online with this exact same info and it works fine. Re-entered my information 3 times and it still didn’t work. Reached out to the team and a little over a week later I’m told it’s been fixed and I’ll get my tracking number soon. 5 days later I’m out of my first prescription and no tracking and no pills in the mailbox. Reach out once again and they’re saying that it didn’t actually get fixed and to pay with cash. Nope! Now I’m forced to go cold turkey off the pills. The $45 for this service was enough. 🙄
Mm.K.
this worked for me during covid - I did not have to leave my home for the services I needed
TR
They provide all the medical services you need and the physicians always respond in a timely manner. It's very convenient!
Elizabeth V.
Really amazed at how easy the process was. Received my prescription the same week as signing up. Can’t wait to start my treatment and see how everything goes.
Lana S.
Fast reliable service. Very responsive.
Jenny
Amazing is all I can say. My NP, Courtney Bolick, was right on in how to treat my symptoms and I am grateful for her guidance and direction. Alpha Medical is top notch, professional and wonderful to work with!!