Hello Alpha Reviews | Read Customer Reviews of helloalpha.com

Hello Alpha Reviews | Read Customer Reviews of helloalpha.com

Hello Alpha reviews

6,611 approved reviews, newest moderated first

Linn C.
Jan 6, 2022
Fast service and they listen
Fast service and they listen. Thank You!!
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Sofia
Jan 6, 2022
They take forever to respond about…
They take forever to respond about pressing medical manners - even if you are asking a basic question they will take hours to respond.
Response from Hello AlphaJan 6, 2022
Hi Sophia, We truly apologize for any inconvenience this may have caused you. We are a small, growing team, and we are using every piece of feedback to help better our quality of care. We are happy to take a look at your issue. Please message our support team so that we may follow up - https://app.helloalpha.com/messages Thank you!
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Holly H.
Jan 6, 2022
This site is amazing and very easy
This site is amazing and very easy. No wait, no back and forth for appts. Very professional and caring.
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Allison M.
Jan 5, 2022
My experience with Alpha has been…
My experience with Alpha has been nothing but convenient and easy so far!
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Katrina
Jan 5, 2022
Easy to use website
Easy to use website. Got the medication I needed without having to deal with a doctor's office
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Robert L.
Jan 5, 2022
Very easy and efficient.
Very easy and efficient.
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Gwendalyne S.
Jan 5, 2022
I was charged $70 for medication
I was charged $70 for medication, spironolactone, that I never asked for and never received. I have emailed customer service several times about this issue and they have refused to issue a refund. I will be contacting the Better Business Bureau next.
Response from Hello AlphaJan 7, 2022
Hi Gwen, Our care team has reached out to you in your Alpha patient dashboard regarding the issue(s) you have described. Please do not hesitate to message us if you have any additional questions or concerns.
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Prianca L.
Jan 5, 2022
Very helpful and make the process to…
Very helpful and make the process to receive medication super easy. The doctor was very helpful and knowledgeable on what medications would work best for my needs.
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