Robert F.
Love that Alpha is on top refills and…
Love that Alpha is on top refills and shipments... thank you!

Your doctor's office is now online. From visits to prescriptions, get board-certified care from home.
Hello Alpha (helloalpha.com) has 6,611 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Robert F.
Love that Alpha is on top refills and shipments... thank you!
Takostura
Alpha Medical, aka Hello Alpha Online Medical Sercive, told me they’d ship a medication refill to CVS. I was like, wait, what? Why not just send a written prescription to CVS to be filled? You don’t want to be duped into taking prescription medications delivered to you from Alpha Medical’s shady partner pharmacy. I’d trust CVS to refill my medications. I was informed of “No Refunds,” even though they never performed a complete assessment on me. I’ll try to protest the transaction with my bank. Change your credit card number if they keep billing you. Don’t utilize this service. I never saw a blood draw order sent to the lab. I looked to schedule an appointment, and there’s no input order on my profile. They purchase medications and ship them to you months later at up-charged prices. People are complaining of being charged outrageous fees and being over-prescribed medications. According to several online reviews, this company will scam you out of the initial $30 or the $120 yearly service charge. Once you complain, you don’t hear anything decent back from them. They also like to respond to any negative reviews, acting as though they provide a legitimate service. GO TO A LOCAL DOCTOR.
Response from Hello AlphaApr 25, 2022
Greetings, Thank you for contacting us. We apologize for the inconvenience(s) that you have experienced. At Alpha, we strive to provide the best care possible to our patients. Could you please let us know the email address that is associated with your helloalpha.com account so we can reach out to you through your messaging portal and address any concerns that you may have? Alternatively, please write to us at https://app.helloalpha.com/messages and one of our staff will be happy to assist you. Sincerely, Alpha Care Team
First time Alpha P.
I recently wrote a poor review of this company as a result of miscommunication. After further contact the issue was resolved courteously and quickly. I highly recommend them.
Petra Watson Petra W.
Still waiting for my prescription for estradiol the doctor increased the dose from 0.5 to 1 mg, can you check on this please.
Response from Hello AlphaApr 24, 2022
Hi Petra, Our care team has reached out to you in your Alpha patient dashboard regarding the issue(s) you have described. Please do not hesitate to message us if you have any additional questions or concerns. https://app.helloalpha.com/messages Thank you for choosing Alpha!
Corey T.
Fabulous service and caring staff! Highly recommend the mental health service to anyone who lives in a place where it’s hard to find a psychiatrist to visit in-person.
Tedina T.
Great service, and nice nurse practitioners.
Laryssa Spuldaro de O.
Great app!!!
A&M Texas Enterprise Group L.
Great experience with Alpa