Ashley R.
Easy and quick delivery
Easy and quick delivery, thank you!

Your doctor's office is now online. From visits to prescriptions, get board-certified care from home.
Hello Alpha (helloalpha.com) has 6,611 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Ashley R.
Easy and quick delivery, thank you!
Maria R.
I previously reviewed here criticizing the way the end of my subscription was handled. I didn't receive my final shipment, then continued to get charged. When asking about it two months after I ended my subscription, I was at first met with a response that it was on me and no refund for the most recent charge would be allowed. Alpha medical took the time to review my case and provide a refund with an apology - not just over messaging either. I sincerely appreciated the second look, the refund, confirmation of canceling, and most of all the apology for my experience. I used alpha medical for a few years without issue and now, can confidently recommend them to others knowing that they do care about their customers in a way to be a support and find a solution. Companies that can admit fault and provide solutions are great and alpha medical is one of them! Thank you to the wonderful care team member who reached out!
H. James H.
We are still trying to get a refund for my wife. We asked for a brand name drug, and they sent a generic, but charged us 400 dollars for it. My wife has asked them 4 times for a refund, but they just keep stalling. They are being less than helpful. I would recommend you DO NOT deal with these people. I know they will respond and say go to their app...and my wife has been doing that for weeks now. Terrible company. The epitome of bad faith.
Response from Hello AlphaMay 4, 2022
Hello, We sincerely apologize for your frustration. We will always refund or correct the issue if a brand name medication was requested but a generic was sent by accident. Please have the patient reach out to us in their patient dashboard for further assistance - https://app.helloalpha.com/messages. We are always happy to help! Thank you!
Heather S.
Excellent service - easy, comfortable and knowledgeable.
Destini Y.
Alpha is my new favorite site when it comes to women’s health care. The fact that I can get prescribed safe & affordable birth control 100% online is amazing & makes being a woman just a little bit easier. Also love the discreet packaging ;)
Afton S.
What a great service! I've been trying to get my toenail issue under control for SO LONG! I don't have the usual insurance so cost is a huge issue.. this was so affordable and fast!
Ree
My visit went well, they listened to my concerns. I was vm able to get my prescription in a timely manner. Thank you
Tracy Z.
I’d like someone to call me. That’s what I signed up for and paid for. Personal service.
Response from Hello AlphaMay 3, 2022
Hi Tracy, Thank you for reaching out. We attempted to call you, however, it appears as though we were disconnected; please note that Alpha Medical is an asynchronous telemedicine platform, which means that we do not communicate with patients in real-time, but through our HIPAA secure patient messaging platform. Our care team has sent you a message, please feel free to review our message and let us know if you have any questions: https://app.helloalpha.com/messages Thank you!