Hello AlphaYour doctor's office is now online. From visits to prescriptions, get board-certified care from home.
Hello Alpha (helloalpha.com) has 6,611 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Nancy H.
Great experience and the Alpha team is helpful!!
Response from Hello AlphaApr 11, 2023
Hi Nancy, Thank you for sharing your experience! We appreciate the time you took to leave this review. We’re here to support you and make sure you get the care that’s right for you. Thanks for choosing Alpha!
KeyJohnson
Kind and considerate people that always make me feel valued
Response from Hello AlphaApr 6, 2023
Hi Key, Thank you for sharing your experience! We appreciate the time you took to leave this review. We’re here to support you and make sure you get the care that’s right for you. Thanks for choosing Alpha!
EA
I asked for a pdf or written script of my Rx almost 5 days ago and have not received it yet. Filled out the medical release form and emailed the team as well and no response. I am unable to get my medication without this
Response from Hello AlphaApr 6, 2023
Hi EA, Thank you for bringing this to our attention. If you haven’t yet, please message your support team through our secure patient portal. This is to protect your privacy and ensure your care is safe and effective. Be sure to choose the corresponding thread for your condition or visit. As we continue to provide each patient with high-quality, personalized care, there may be occasional delays with our response times. We assure you that our team will address your concerns. We appreciate your patience and understanding.
Olivia S.
Fast and easy! Dr. is very nice and accommodating. Just a quick and easy experience altogether. I can't recommend them enough.
Response from Hello AlphaApr 6, 2023
Hi Olivia, Thank you for sharing your experience! We appreciate the time you took to leave this review. We’re here to support you and make sure you get the care that’s right for you. Thanks for choosing Alpha!
Turner
Very easy to deal with. They say it'll take 24-48 hrs to respond but actually they respond very promptly. I've been with them for 6 months and never had a complaint.
Response from Hello AlphaApr 6, 2023
Hi Turner, Thank you for sharing your experience! We appreciate the time you took to leave this review. We’re here to support you and make sure you get the care that’s right for you. Thanks for choosing Alpha!
customer
So far my experience has been great! Timeliness has been incredible although awaiting some contact from provider. Should have a little more contact as the journey begins and moving forward.
Response from Hello AlphaApr 6, 2023
Hello! Thank you for sharing your experience! We appreciate the time you took to leave this review. We’re here to support you and make sure you get the care that’s right for you. Thanks for choosing Alpha!
Janet
Providers are thorough, efficient and kind. Response to questions are timely. If you are busy and can’t make appointments during daytime hours, Alpha Medical is a great choice.
Response from Hello AlphaApr 6, 2023
Hi Janet, Thank you for sharing your experience! We appreciate the time you took to leave this review. We’re here to support you and make sure you get the care that’s right for you. Thanks for choosing Alpha!
Rebekah S.
I am so thankful I found Alpha Medical. My physicians have been available, prompt, and most of all helpful! As a busy, business owner, the convenience of this site of knowledgeable, medical professionals has been a lifesaver!
Response from Hello AlphaApr 6, 2023
Hi Rebekah, Thank you for sharing your experience! We appreciate the time you took to leave this review. We’re here to support you and make sure you get the care that’s right for you. Thanks for choosing Alpha!
