Helium 10 Reviews | Read Customer Reviews of helium10.com

Helium 10Reviews of helium10.com

3.3705 reviews
Internet & Software
500 Technology Drive, Suite 450, Irvine, California

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Helium 10

About Helium 10

Helium 10 is a leading SaaS company that empowers e-commerce sellers, brands, and agencies to excel in the competitive worlds of Amazon, Walmart, and beyond. Helium 10's comprehensive suite of software solutions, with 30+ online tools, is crafted to cater to the unique needs of these marketplaces. Whether you are a seller, brand, or agency, Helium 10's wide array of powerful features, including advanced product research capabilities, keyword research tools, listing optimization & management tools, competitor analysis, and efficient inventory management solutions, equips you with the necessary resources to grow your e-commerce business and surpass your competition. By harnessing data-driven insights and offering a user-friendly interface, Helium 10 enables informed decision-making, improved visibility, and maximized sales potential. Join millions of sellers, brands, and agencies who have entrusted Helium 10 to elevate their Amazon and Walmart businesses. Helium 10 is always striving to provide the best software for their users, and launch new and improved tools regularly. Experience an unparalleled e-commerce journey and reach new heights with Helium 10.

Helium 10 (helium10.com) has 705 customer reviews on Five Star Index, with an average rating of 3.3 out of 5.

Also known as: helium10.com
Website: helium10.com
Category: Internet & Software
Location: Irvine, California
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 52% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Helium 10 reviews

705 approved reviews, newest moderated first

Amjad
May 27, 2023
Dashboard and Alerts
Dashboard, keyword ranking is great. Alerts have been a life saver from hijackers as I got them as soon as they happen which allows me to act promptly to deter them. I would have never been able to sell on Amazon without it. Great product
Response from Helium 10Jun 1, 2023
Hi Amjad! Thank you for your positive feedback! Your satisfaction is our top priority, and we will continue to work hard to meet your expectations. It's awesome to hear that you're loving our new Insights Dashboard and other tools such as Alerts. Did you know that we have an exclusive Facebook Group for Helium 10 Members? This group is a community of forward-thinking Amazon sellers collaborating on all things related to selling on Amazon! If you haven't joined, I definitely recommend you check it out! → https://www.facebook.com/groups/Helium10Users/ Please don't hesitate to reach out to us if you have any questions or concerns. We are always here to help! - Helium 10
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Silv
May 26, 2023
Excellent Customer Service!
Really easy to use! Customer Service is great! Celina was super helpful.
Response from Helium 10May 31, 2023
Hi Sliv! Thank you for taking the time to leave us your honest feedback - we greatly appreciate it! Your kind words mean a lot to us and serve as a reminder that our Support team's hard work and dedication do not go unnoticed. Did you know that we have an exclusive Facebook Group for Helium 10 Members? This group is a community of forward-thinking Amazon sellers collaborating on all things related to selling on Amazon! If you haven't joined, I definitely recommend you check it out! → https://www.facebook.com/groups/Helium10Users/ Thank you again Sliv and have a great rest of your day! - Helium 10
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Sienna H.
May 26, 2023
Efficient Service
The website helped narrow down my research a lot and it was super simple to use . The website is no use to me at the moment, maybe I'll come back to it when needed. Anyway, Elmer helped me with my problem and solved it quickly and efficiently !
Response from Helium 10Jun 1, 2023
Hi Sienna! Thank you for your positive feedback! Your satisfaction is our top priority, and we will continue to work hard to meet your expectations. Did you know that we have an exclusive Facebook Group for Helium 10 Members? This group is a community of forward-thinking Amazon sellers collaborating on all things related to selling on Amazon! If you haven't joined, I definitely recommend you check it out! → https://www.facebook.com/groups/Helium10Users/ Please don't hesitate to reach out to us if you have any questions or concerns. We are always here to help! - Helium 10
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Pavankalyan P.
May 25, 2023
@Elmer Mailwas i am through with him in…
@Elmer Mailwas i am through with him in live help chat everytime, he gave awesome experience on help and solved quicky. i like this tool and service greatly.
Response from Helium 10May 31, 2023
Hi Pavankalyan! Thank you for your feedback! We are delighted to hear that you are happy with our Support team's efforts. At Helium 10, we take pride in providing top-notch customer service to our users. We understand that selling on Amazon can be challenging, which is why we want to help you succeed. Did you know that we have an exclusive Facebook Group for Helium 10 Members? This group is a community of forward-thinking Amazon sellers collaborating on all things related to selling on Amazon! If you haven't joined, I definitely recommend you check it out! → https://www.facebook.com/groups/Helium10Users/ Please don't hesitate to reach out to us if you have any questions or concerns. We are always here to help! - Helium 10
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Muntaqa S.
May 25, 2023
Best decision I made
Best decision I made signing up. Been a paid member for years and never looked back.
Response from Helium 10Jun 1, 2023
Hi Muntaqa! Thank you for your feedback and for being a long time user of Helium 10 - we greatly appreciate it! Did you know that we have an exclusive Facebook Group for Helium 10 Members? This group is a community of forward-thinking Amazon sellers collaborating on all things related to selling on Amazon! If you haven't joined, I definitely recommend you check it out! → https://www.facebook.com/groups/Helium10Users/ Please don't hesitate to reach out to us if you have any questions or concerns. We are always here to help! - Helium 10
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A O.
May 25, 2023
Absolutely terrible
Absolutely terrible. Full of bugs! Adtomic is not working most of the time and in some marketplaces not at all. Absolute waste of money.
Response from Helium 10Jun 1, 2023
Hi there, Thank you for taking the time to leave us your honest review. We greatly appreciate it and take your feedback very seriously, feedback from our users help us make the necessary improvements within our company. We're sorry for any inconvenience or trouble this issue may have caused If you could email me directly at [email protected] with the email associated to your Helium 10 account, I'd like to take a look into your account to see why you were charged if the account has been cancelled. Thank you again for your time and I look forward to hearing from you soon! - Helium 10
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GalaxyEgle
May 25, 2023
Help work go easier and fast
Help work go easier and fast
Response from Helium 10Jun 1, 2023
Hi there! Thank you for your positive feedback! Your satisfaction is our top priority, and we will continue to work hard to meet your expectations. Did you know that we have an exclusive Facebook Group for Helium 10 Members? This group is a community of forward-thinking Amazon sellers collaborating on all things related to selling on Amazon! If you haven't joined, I definitely recommend you check it out! → https://www.facebook.com/groups/Helium10Users/ Please don't hesitate to reach out to us if you have any questions or concerns. We are always here to help! - Helium 10
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L M.
May 25, 2023
Responsive
Responsive, accurate, and kind customer care.
Response from Helium 10May 31, 2023
Hi there! Thank you for your feedback! We are delighted to hear that you are happy with our Support team's efforts. At Helium 10, we take pride in providing top-notch customer service to our users. We understand that selling on Amazon can be challenging, which is why we want to help you succeed. Did you know that we have an exclusive Facebook Group for Helium 10 Members? This group is a community of forward-thinking Amazon sellers collaborating on all things related to selling on Amazon! If you haven't joined, I definitely recommend you check it out! → https://www.facebook.com/groups/Helium10Users/ Please don't hesitate to reach out to us if you have any questions or concerns. We are always here to help! - Helium 10
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