Helium 10 Reviews | Read Customer Reviews of helium10.com

Helium 10Reviews of helium10.com

3.3705 reviews
Internet & Software
500 Technology Drive, Suite 450, Irvine, California

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Helium 10

About Helium 10

Helium 10 is a leading SaaS company that empowers e-commerce sellers, brands, and agencies to excel in the competitive worlds of Amazon, Walmart, and beyond. Helium 10's comprehensive suite of software solutions, with 30+ online tools, is crafted to cater to the unique needs of these marketplaces. Whether you are a seller, brand, or agency, Helium 10's wide array of powerful features, including advanced product research capabilities, keyword research tools, listing optimization & management tools, competitor analysis, and efficient inventory management solutions, equips you with the necessary resources to grow your e-commerce business and surpass your competition. By harnessing data-driven insights and offering a user-friendly interface, Helium 10 enables informed decision-making, improved visibility, and maximized sales potential. Join millions of sellers, brands, and agencies who have entrusted Helium 10 to elevate their Amazon and Walmart businesses. Helium 10 is always striving to provide the best software for their users, and launch new and improved tools regularly. Experience an unparalleled e-commerce journey and reach new heights with Helium 10.

Helium 10 (helium10.com) has 705 customer reviews on Five Star Index, with an average rating of 3.3 out of 5.

Also known as: helium10.com
Website: helium10.com
Category: Internet & Software
Location: Irvine, California
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 52% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Helium 10 reviews

705 approved reviews, newest moderated first

customer G.
Aug 1, 2023
Mark Joshea Albiento Know Hellium 10!
I am impressed with the speed, knowledge, and precision of my support agent. Well done, Mark Joshea Albiento!
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Claudio
Aug 1, 2023
Excellent service ever
Excellent service ever , 2 days always fast and exact, helpful information She told. TOP 5 STARS
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Thomas
Aug 1, 2023
Great product and support
Great product and support. Kimberly was especially helpful!
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AlySch
Jul 31, 2023
Understood what I needed and gave me…
Understood what I needed and gave me resources to solve the problem quickly and effectively.
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Abraham W.
Jul 30, 2023
They stole my money,
They stole my money, There's no cancel option, you have to send message to support, that is not how a professional company does business
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Humberto D.
Jul 28, 2023
They keep charging me after cancelation…
They keep charging me after cancelation and refuse to give me the money back because they didn't have records of that when I also got the Automatic cancellation e-mail.
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John R.
Jul 28, 2023
Adtomic Does Not Work! Beware
It has took a lot to get to this point to leave a negative review. After 9 days of adtomic still not working I am finally fed up. Adtomic is not showing the correct ad spend from my Amazon account. Helium10 have acknowledged the issue and constantly say there ‘developers’ are working on it. Despite this 9 days have gone by, with me spending large amounts of money on Amazon ads and the data not coming through to Adtomic. The issue I have with this, is that the only reason I signed up for adtomic was for the auto suggestions. But as it can’t import my ad data from Amazon obviously this feature isn’t working. And obviously helium10 are charging me for the “adtomic” software whilst it doesn’t work. Overall I would recommend to go to alternative software for your Amazon advertising requirements. Although helium10 do respond to issues, they lack the ability to actually sort any issues out. You just get passed from person to person and never actually get to speak to someone who can actually sort your problem out.
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Steel A.
Jul 28, 2023
The best asistant
Wow amazing you are working brilliantly! ;) Thank you!
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