Hed Cycling Products Reviews | Read Customer Reviews of hedcycling.com

Hed Cycling Products Reviews | Read Customer Reviews of hedcycling.com

Hed Cycling Products reviews

40 approved reviews, newest moderated first

Ken
May 24, 2024
Professional service!
Professional service!
Response from Hed Cycling ProductsJan 15, 2026
Hi Ken, Thank you for the review. We are glad you experienced professional service and we appreciate your support. Best regards, HED Cycling Team
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Ben C.
May 24, 2024
The customer service
The customer service, Chad and Andrew were great and very patient in answering all of my questions. Thank you both!
Response from Hed Cycling ProductsJan 15, 2026
Hi Ben, Thank you for the great review. We are glad Chad and Andrew were able to answer your questions and provide patient support. We appreciate you taking the time to share your experience. Best regards, HED Cycling Team
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ryan G.
May 23, 2024
Hed Jet 4 Black Rear Wheel came fast in…
Hed Jet 4 Black Rear Wheel came fast in a mint box. Why i ride HED wheels where ever possible and still resist disc brakes on a road bike. Especially when Blacks are so nice.
Response from Hed Cycling ProductsJan 15, 2026
Hi Ryan, thanks for the review. Happy to hear your Jet 4 Black arrived fast.
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paul S.
May 22, 2024
Good experience
Good service quick turn around and fast shipping
Response from Hed Cycling ProductsJan 15, 2026
Hi Paul, Thank you for the review. We are glad to hear you had a good experience with quick service and fast shipping. We appreciate your support. Best regards, HED Cycling Team
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Kate
May 22, 2024
Excellent skewers for my rim bike
Excellent skewers for my rim bike. HED is quality.
Response from Hed Cycling ProductsJan 15, 2026
Hi Kate, Thank you for the review. We are glad the skewers worked well for your rim brake bike and appreciate your kind words about HED quality. Best regards, HED Cycling Team
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David S.
May 21, 2024
Chad Myhre was exceptional
Chad Myhre was exceptional! He responded instantly and constantly kept me informed of what was happening. He answered every question I posed to him. It was wonderful to deal with a customer service rep who is so knowledgeable of the cycling industry and is clearly an avid cyclist.
Response from Hed Cycling ProductsJan 15, 2026
Hi David, Thank you for the wonderful review. We are glad Chad provided clear, responsive support and kept you informed throughout the process. We appreciate you riding with HED. Best regards, HED Cycling Team
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JAX H.
Jan 30, 2024
Terrible bike wheels
Terrible bike wheels. Terrible customer service.
Response from Hed Cycling ProductsJan 15, 2026
Hi JAX Homeowner, Thank you for sharing your feedback. We are sorry to hear this was your experience. This is not the standard we aim to deliver, and we appreciate you bringing it to our attention. Best regards, HED Cycling Team
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D.A.
Jan 20, 2023
Brilliant
Brilliant. Great wheelset, and helpful customer service. Wheels received quickly and well packaged.
Response from Hed Cycling ProductsJan 15, 2026
Hi, Thank you for the kind review and for riding HED. We are glad to hear you enjoyed the wheelset and had a good customer service experience. We appreciate your support. Best regards, HED Cycling Team
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