Hed Cycling ProductsThe leader in carbon wheel technology. A family owned and USA-based company creating the best bike wheels. Adapting for each terrain, for each rider – is a process we don’t take lightly. From design to production, we address every aspect of bike wheel performance, from aerodynamics to weight and stability.Our expertise. Your advantage. Unlock next-level speed with HED wheels.
Hed Cycling Products (hedcycling.com) has 40 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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john
I wish they still made C2 wheels. There are a lot of older bikes being ridden that need them. I needed a SRAM freehub for a set of wheels, they said they don't support older wheels. Otherwise, my Ardennes+ and Ardennes C2 wheels have been rock solid.
Jean-François L.
The wachers whit rubber do not seal well and are not strong enough to resist to the spoke tentionnig procrdure
Chris Q.
Purchased a disc wheel. Shipped out very quickly. However, it didn't come with a valve stem and I inquired via the email for support and got no answer. So, I then ordered a stem separately and had to pay $15 shipping and it arrived damaged and unusable so I reached out again to support and again got no answer. Great looking wheel, cant wait to ride it, big fan of HED wheels. Just disappointed in the lack of customer service.
Response from Hed Cycling ProductsJan 15, 2026
Hi Chris, Thank you for sharing your experience. We are sorry to hear about the missing valve stem, the damaged replacement, and the lack of response from our support team. That is not the experience we want for our customers, and we appreciate you bringing this to our attention. If there is anything we can help with, please feel free to call us at (888) 246-3639. Best regards, HED Cycling Team
