hear.comReviews of hear.com

4.62,023 reviews
Vision & Hearing
396 Alhambra Circle #S1200, Miami, Florida

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hear.com

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About hear.com

Founded in 2012 in Germany and now based in Miami, FL, and Denver, CO, hear.com is the fastest-growing online hearing care company and the world’s largest provider of quality hearing aids. Our mission is to make quality hearing care accessible to everyone, regardless of lifestyle, budget, or location.At hear.com, we believe in personalized hearing care. Our innovative business model integrates advanced online marketing, free consultations with hearing experts, and a network of top audiologists to ensure exceptional service.We address barriers to hearing care, including access, stigma, and cost. Our award-winning products include the hear.com Horizon IX Hearing Aids, which offers advanced technology for clear speech and seamless conversations, and our Clinic-In-A-Box™ Tele-Audiology service, delivering high-quality care from home.We provide a 45-day no-risk trial and a 100% money-back guarantee, enhancing customer confidence. Our dedication to service has earned accolades from Newsweek and an A+ rating from the Better Business Bureau, along with numerous awards such as the Big Innovation Award and the Red Dot Design Award.Visit www.hear.com for more information.

hear.com (hear.com) has 2,023 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.

Website: hear.com
Category: Vision & Hearing
Location: Miami, Florida
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 56% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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hear.com reviews

Showing 1,664 reviews with 5 stars · Clear filters

Carol C.
Jul 24, 2022
Hear.com is professional, quality and informative
The daily information about hearing and hearing aids was invaluable. They were right along side me that first 30 days that were so important. The provider was experienced and helpful. I guess you really do get what you pay for because my hearing aids are great. Must admit they cost more than I wanted to pay but I’m not sorry at this time.
Response from hear.comJul 26, 2022
Carol, thank you so much for taking the time to leave us an online review. We are so happy to hear that you enjoyed the Hearing Success Program that we offer to assist our first time users for their first 30 days. Please do not hesitate to reach out to us if you need anything. Happy hearing! -Sami, Customer Success Team
CARLOS
Jul 21, 2022
I’ve had nothing but complements about…
I’ve had nothing but complements about the personal and the best hearing aids I’ve ever tried. I had requested the peanut size with no outside the ear parts of the aid. However I learned that my ear canal is too small to insert the micros. Instead I was provided with the smallest external units and guidance to avoid snags with my glasses and COVID masks. Overall I am extremely pleased and impressed with the aids performance size and versatility of the software. I would absolutely recommend hear.com
Response from hear.comJul 21, 2022
Carlos, thank you so much for taking the time to leave us an online review. We sincerely appreciate the positive feedback about our services and we are thrilled to hear that you love your new hearing aids. Please do not hesitate to reach out to us if you need anything. Happy hearing! -Sami, Customer Success Team
Charlene M.
Jun 30, 2022
Prompt and professional
They are prompt; professional; compassionate provider. Every step was explained in terms I could understand. Overall, extremely pleased and recommend highly to those losing their hearing.
Response from hear.comJul 1, 2022
Hi Charlene! Thank you so much for taking the time to leave us an online review. We sincerely appreciate the positive feedback and we are thrilled to hear about your experience. Please do not hesitate to reach out to us if you need anything. Happy hearing! -Sami, Customer Success Team
brian
Jun 9, 2022
they showed me how to set up and use…
they showed me how to set up and use the app. so i can adjust my hearing aids to the environment i am in.
Response from hear.comJun 13, 2022
Hi Bris! Thank you so much for taking the time to leave us an online review. We are thrilled to hear that you have enjoyed our services and taking advantage of the app features for your new devices. Please do not hesitate to reach out to us if you need anything. Happy hearing! - Sami, Customer Success Team
Joseph A. A.
May 27, 2022
Great Customer Support
Great personal care. Never a rush. Good dialog. Aids are the best I've ever had in over 10 years.
Response from hear.comMay 27, 2022
Hi Joseph! Thank you so much for taking the time to leave us an online review. We are thrilled to learn that you enjoyed our services and love your new hearing aids. Please do not hesitate to reach out to us if you need anything. Happy hearing! - Sami, Customer Success Team
Paul R.
May 20, 2022
How I Enjoyed Having my Sense of Hearing Returned
I got used to them quite quickly and learned to keep them cleaned every night before bed. I learned to remember to take them out before showering after doing dome yard work. I had forgotten about birds singing beautifully in the spring around my yard. Nice to have them back in my life. Your employees have all been great and hope to keep in touch with them should any mishap arise. I learned to remove my aids before mowing my lawn on my riding mower and wearing hearing protection.
Response from hear.comMay 23, 2022
Hi Paul! Thank you so much for taking the time to leave us an online review. We are thrilled to learn that you are enjoying your new hearing aids and being able to hear the birds singing again. Also, we sincerely appreciate the positive feedback about our employees. Please do not hesitate to reach out to us if you need anything. Happy hearing! -Sami, Customer Success Team
gay H.
May 8, 2022
Everyone has been so helpful and the results are better than expected!!
Everyone has been so helpful and everything was done just as it was explained to me. The hearing aides are excellent quality and have improved my life beyond expectations!!!
Response from hear.comMay 9, 2022
Hi! Thank you very much for taking the time to write us an online review. We are thrilled to hear that you enjoyed our services and are happy with your new hearing aids. Please do not hesitate to reach out to us if you need anything. Happy hearing! - Sami, Customer Success Team
Steven D.
Apr 27, 2022
great service and people
The people in this company are very understanding and these hearing aids are the best I ever had. I was not expecting such great people.
Response from hear.comApr 28, 2022
Hi Steven! Thank you so much for taking the time to leave us an online review. We sincerely appreciate the positive feedback about our team and we are thrilled that your new hearing aids are the best you've ever had. Please do not hesitate to reach out to us if you need anything. Happy hearing! - Sami, Customer Success Team

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Hear.com is professional, quality and informative

I’ve had nothing but complements about…

Prompt and professional

they showed me how to set up and use…

Great Customer Support

How I Enjoyed Having my Sense of Hearing Returned

Everyone has been so helpful and the results are better than expected!!

great service and people