hear.comReviews of hear.com

4.62,023 reviews
Vision & Hearing
396 Alhambra Circle #S1200, Miami, Florida

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hear.com

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About hear.com

Founded in 2012 in Germany and now based in Miami, FL, and Denver, CO, hear.com is the fastest-growing online hearing care company and the world’s largest provider of quality hearing aids. Our mission is to make quality hearing care accessible to everyone, regardless of lifestyle, budget, or location.At hear.com, we believe in personalized hearing care. Our innovative business model integrates advanced online marketing, free consultations with hearing experts, and a network of top audiologists to ensure exceptional service.We address barriers to hearing care, including access, stigma, and cost. Our award-winning products include the hear.com Horizon IX Hearing Aids, which offers advanced technology for clear speech and seamless conversations, and our Clinic-In-A-Box™ Tele-Audiology service, delivering high-quality care from home.We provide a 45-day no-risk trial and a 100% money-back guarantee, enhancing customer confidence. Our dedication to service has earned accolades from Newsweek and an A+ rating from the Better Business Bureau, along with numerous awards such as the Big Innovation Award and the Red Dot Design Award.Visit www.hear.com for more information.

hear.com (hear.com) has 2,023 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.

Website: hear.com
Category: Vision & Hearing
Location: Miami, Florida
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 56% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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hear.com reviews

Showing 1,664 reviews with 5 stars · Clear filters

Jane V.
Jun 12, 2023
CompanyHAPOY NANA COMMENTS has researched great ways to…
Company has researched great ways to service their customers! All on line and by phone. I did not realize just how thoroughly I would be assisted along the way with my new hearingbsids. Super comfy and delighted to hear so much better!! Happy NANA here!!!
Response from hear.comJun 19, 2023
Jane, thank you so much for taking the time to leave us an online review. We are thrilled to learn about your positive experience with your new hearing aids and our services. Success stories such as yours are what keep us motivated to help others hear well to live well. Please do not hesitate to reach out to us if you need anything. Happy hearing! -Sami, Customer Success Team
Jo Ann Roth C.
Jun 12, 2023
I am hearing things I have not heard…
I am hearing things I have not heard for years and didn't realize it. My turn signal in my car, birds, etc. I highly recommend company. They were polite, attentive, easy to deal with.
Response from hear.comJun 19, 2023
Jo Ann, thank you so much for taking the time to leave us an online review. We are thrilled to learn about your positive experience with your new hearing aids. Please do not hesitate to reach out to us if you need anything. Happy hearing! -Sami, Customer Success Team
Steven C.
Jun 10, 2023
Trust and listening are important and…
Trust and listening are important and my tech Nathan Logan walked me thru my choice's. He did really working with me never tireing or complaining about my question's and always treated me with respect and concern for my fitting and suggestions on comfort with them I am happy
Response from hear.comJun 19, 2023
Steven, thank you so much for taking the time to leave us an online review. We are thrilled to learn about your positive experience with the services of the local provider. Please do not hesitate to reach out to us if you need anything. Happy hearing! -Sami, Customer Success Team
Sharon Weaver O.
Jun 8, 2023
Wow! My hearing has gone from black and white to FULL Color!
Rebecca perseverance with convincing me that hearing well would improve my Quality of Life! Wow! What a difference hearing “bird’s singing, hearing TV without CC, peoples conversations to just not having to say, would you repeat that, or would you run that by me again has given me a super, more enjoyable and exciting life! I am SO grateful to Rebecca and Adam! I am going to recommend hear.com to everyone including friends and family! Excellent caring and guidance that has given me a exciting and happy life😊🙏👍❤️
Response from hear.comJun 19, 2023
Sharon, thank you so much for taking the time to leave us an online review. We are thrilled to learn about your positive experience, and we sincerely appreciate the feedback about our services. Success stories such as yours are what keep us motivated to help others hear well to live well. Please do not hestiate to reach out to us if you need anything. Happy hearing! -Sami, Customer Success Team
Linda
Jun 1, 2023
Convenience of appointment and support…
Convenience of appointment and support of my contact person.
Response from hear.comJun 2, 2023
Linda, thank you so much for taking the time to leave us an online review. We are thrilled to learn about your positive experience with our services. Please do not hesitate to reach out to us if you need anything. Happy hearing! -Sami, Customer Success Team
Vicki
May 31, 2023
Top notch experience !!
This experience was top notch from start to finish. Great customer service I am so happy to be able to hear again. I would highly recommend Hear.com!!
Response from hear.comJun 2, 2023
Vicki, thank you so much for taking the time to leave us an online review. We are thrilled to learn about your positive experience with our services and your new hearing aids. Please do not hesitate to reach out to us if you need anything. Happy hearing! -Sami, Customer Success Team
Larry D.
May 30, 2023
Hearing aids …
The experience that I have had with hear.com an with Deb at NewLife Hearing has been fantastic, even with the first 3 different styles that I have tried an had issues with I would recommend hear.com to people. I am waiting on a different brand that is coming an hope that set resolves the issue. Hear.com has been fantastic an continue to make sure I get the right ones for me.
Response from hear.comJun 2, 2023
Larry, thank you so much for taking the time to leave us an online review. We are sorry to learn that we have not found a hearing aid to suit your neeeds. However, we are thrilled to hear about your positive experience. Please do not hesitate to reach out to us if you need anything. Happy hearing! -Sami, Customer Success Team
Rob H.
May 23, 2023
Why I like Hear.com hearing aids
The in home hearing kit is a great way to conduct the hearing test and to address questions. The quality of the hearing aids is very good and the Bluetooth interface with my phone is amazing. Not having to buy batteries and have them die on you in the middle of a conversation is great. The customer support and follow up has been very good so far.
Response from hear.comMay 25, 2023
Rob, thank you very much for taking the time to leave us an online review. We are thrilled to learn about your positive experience with your new hearing aids and that you are taking advantage of the Bluetooth capabilities. Please do not hesitate to reach out to us if you need anything. Happy hearing! -Sami, Customer Success Team

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