hear.comReviews of hear.com

A very good experience from the initial contact (Teasha Bell - no hard sell) to the near term scheduling (to ensure devices would be ready at my appointment) to the very professional audiologist (Jessica Haynes - testing, fitting, tweaking and follow-up) and Teasha's working to fit the financing to my situation. And, the hearing aids have been been a noticeable and real benefit: in one-on-one client meetings, in noisy restaurant environments, listening to tv, making blue-tooth phone calls; listening to podcasts; and helping to silence the tinnitus during those quiet times. I'm glad I made the decision to test, try and use in my day to day activities. Thank you.

The staff was highly professional, organized and skilled.

Everyone from 1st call, to appointments, to follow up was thorough, very clear and up front.

I love my new hearing aids! The sound is crystal clear... sharp and precise! I forget that I'm wearing them, they're that comfortable! I'd worn another brand for approximately 3 years and they amplified very well but didn't cancel out unwanted noise nor did they auto adjust and the clarity was just not there. It was frustrating and they cost more than my new ones!!! I will recommend my Horizon brand to everyone I know! They're very affordable, customer service has been excellent and I can't think of one negative thing to say about my experience. Try them. You won't be sorry! It's like hearing in high definition color as opposed to black and white!!🥳

Extremely cooperative & knowlegable

From first contact to weeks after I got my hearing aids, hear.com was a First Class Experience. I was directed to a local audiologist who confirmed my profound hearing loss. I had worn hearing aids for about 8 years prior and had noticed that I was having increasing difficulty in hearing conversations even with my 8 year old hearing aids. Additionally, changing batteries frequently was a nuisance and costly. From the several options given to me, I selected the new hearing aids that seemed best to suit my needs. After placement of my new hearing aids, there was about a six week period of weekly interaction with my assigned follow-up person from hear.com. She answered my questions and basically held my hand through the entire adjustment period. Is my hearing perfect now? Of course it is not, but it is vastly improved over what it was before. No buyer regrets and thankful that my hearing has improved with my new hearing aids!

I did some research and chose Hear.com for my first hearing aids. Excellent devices and superior customer service. This is a premium medical device and worth every bit of the price which was surprisingly lower than the audiologist at my ENT's office. There has been perfect follow up on how I was doing and one call by me to the support team which got a prompt and helpful reply. I'd recommend hear.com to anyone.

The customer service was excellent, from Arleen to the people who conducted the hearing test to the one who answered my questions. The I-Phone app is easy to use and the hearing aids work well.