hear.comReviews of hear.com

Response from hear.comMar 19, 2024

Bobby, thank you so much for taking the time to voice your concerns. It's heartening to know that through our combined efforts and the expertise of your audiologist, Lindsey Bush, we could significantly improve your hearing. Brittany's dedication to thorough explanation, proper placement with a skilled audiologist, and attentive follow-up truly reflects our commitment to your hearing success. Hearing that you are now able to enjoy sounds you haven't heard in years is the best outcome we could hope for. Stories like yours inspire us every day to continue providing exceptional care and support to our customers. Thank you for choosing Hear.com and for sharing your journey with us. We're here whenever you need us, ready to assist in any way we can. Happy hearing! -Samantha, Customer Success Team

Response from hear.comMar 19, 2024

Julianne, thank you for sharing your kind words and experience with Mr. Russ Blacklock and our customer service team, including Rosemary. We're proud to have team members who embody our values of professionalism, knowledge, and respect in every interaction. While we understand that hearing aids are not only a lifestyle adjustment but also an investment, we're grateful for your recognition and recommendation. Should your circumstances change, we'd be honored to assist you in finding a suitable hearing solution. All the best! -Samantha, Customer Success Team

Response from hear.comMar 11, 2024

James, thank you for your fantastic review and the 5-star rating! We're thrilled to hear that you've found our hearing aids easy to use and our customer service team to be helpful and clear in their communication. Your satisfaction is our top priority, and we're glad to be a part of your positive hearing journey. Should you need any assistance in the future or have further feedback, we're just a call away. Thanks for choosing us and sharing your experience. Happy hearing! -Samantha, Customer Success Team

Response from hear.comMar 6, 2024

Carol, thank you for taking the time to leave us an online review. We're delighted to hear about your positive experience, from our constant communication to finding a great audiologist nearby. It's fantastic that our hearing aids' comfort and rechargeability, along with the option to visit any audiologist, have met your needs. Your satisfaction motivates us to keep providing top-notch service and support. If you ever need us, we're just a call away. Happy hearing! -Samantha, Customer Success Team

Response from hear.comMar 6, 2024

Barry, thank you so much for sharing your positive experience as you near the end of your trial period with the Signia Pure C&G 5IX. We're thrilled to hear how satisfied you are with the performance of your hearing aids and that they have become such a valuable investment in your quality of life. It's wonderful to know they allow you to enjoy conversations with your grandchildren more fully and that their discreet design and lasting battery life have exceeded your expectations. Your feedback on both our product and service is greatly appreciated, and we're delighted to have been part of your journey to better hearing. Hearing stories like yours motivates us to continue delivering the best possible solutions and support to our customers. If there's anything more we can do for you, please don't hesitate to reach out. Here's to many more moments of clear conversations and connections with your loved ones! -Samantha, Customer Success Team

Response from hear.comMar 6, 2024

Scott, thank you for taking a chance on our company and sharing your experience! We understand the skepticism around purchasing hearing aids online and are delighted to have exceeded your expectations. Exceptional service and quality are the cornerstones of what we strive to provide. Your satisfaction and recommendation mean the world to us. We're thrilled you're happy with your hearing aid and the service received. Should you need any further support or have questions, remember, we're just a call or click away. Here's to clear hearing and pleasant surprises!- Samantha, Customer Success Team

Response from hear.comMar 6, 2024

Mark, thank you for sharing your positive experience with Hear.com and recognizing Brandon's exceptional service. We're thrilled to hear about the ease and simplicity of your journey, from appointment scheduling to the personalized care and follow-up you received. Ensuring your hearing aids are optimized for the best results is our priority, and we're glad Brandon could make this happen for you. Your feedback is greatly appreciated, and we look forward to continuing to support your hearing health. Should you need further assistance or have any questions, we're here for you. Happy hearing! -Samantha, Customer Success Team

Response from hear.comMar 1, 2024

Lisa, thank you for your high recommendation and for sharing your positive experience with us! We're delighted to hear both your mom and friend are happy with our service and attention to detail. Ensuring the satisfaction of our customers and their loved ones is our utmost priority. We're grateful for the trust you've placed in us and look forward to continuing to serve you and your family and friends with the same level of care and dedication. Should you need anything, please do not hesitate to reach out to us. Happy hearing! -Samantha, Customer Success Team