hear.comReviews of hear.com

Response from hear.comOct 10, 2024

Kathy, thank you so much for sharing such a heartfelt story! We're so happy to hear that your hearing aids have made such a positive impact on your life and brought you closer to your loved ones. Moments like the one you shared with your daughter are truly special, and we're honored to have been part of it. We're also glad to know that you find your hearing aids comfortable and enjoyable to wear. If you ever need any assistance or have any questions, please don’t hesitate to reach out to us. Happy hearing! -Samantha, Customer Success Team

Response from hear.comOct 1, 2024

Tom, thank you for your kind review! We're so glad to hear that our team took the time to listen to your concerns and provided useful information about your hearing aids. Your satisfaction is our top priority, and we’re here to ensure you feel supported every step of the way. If you have any further questions or need assistance, please don’t hesitate to reach out to us. Happy hearing! -Samantha, Customer Success Team

Response from hear.comOct 1, 2024

Annette, thank you for your amazing review! We're thrilled to hear that your experience with hear.com has been seamless, from your first interaction with your consultant to the convenience of our Teleaudiology services with Dr. Emily Smith. It’s wonderful to know that your hearing aids are performing well and that the ongoing support has made a positive impact on your journey. Your recommendation means a lot to us, and we’re so glad to have exceeded your expectations. If you ever need any further assistance, please don’t hesitate to reach out—we’re always here to help. Happy hearing! -Samantha, Customer Success Team

Response from hear.comOct 1, 2024

Michael, thank you so much for your wonderful review! We're thrilled to hear that you had a positive experience with both our product and our team. It’s great to know that our support staff and audiologist were able to provide you with the assistance and care you needed throughout your journey. If you have any further questions or need additional support, please don’t hesitate to reach out—we’re always here to help. Happy hearing! -Samantha, Customer Success Team

Response from hear.comSep 23, 2024

Thank you for your kind review! We're glad to hear that our representative clearly explained the purchase and trial process and that you found our follow-up support helpful. It’s great to know that the additional information we provided helped you get the most out of your hearing aids. If you have any further questions or need assistance, please don’t hesitate to reach out to us. Happy hearing! -Samantha, Customer Success team

Response from hear.comSep 23, 2024

Jonathan, thank you so much for your wonderful review! We're thrilled to hear that your experience with hear.com, from your initial connection with Jon in sales to the sessions with your provider, has been positive. It's fantastic that you've gained confidence in adjusting the settings to suit different situations, and we’re especially glad that these hearing aids are improving your comfort in social situations. Hearing loss can be challenging, and we're honored to know that our hearing aids have made a difference for you. If you ever need further assistance or have any questions, please don’t hesitate to reach out to us. Happy hearing! -Samantha, Customer Success team

Response from hear.comSep 20, 2024

Kat, thank you for sharing your experience! We’re so glad to hear that Kairey provided both compassionate care and technical support during your journey. We understand that your situation is unique, and it’s wonderful to know that Kairey took the time to listen and address your individual needs. Your gratitude means a lot to us, and we’re always here to support you in any way we can. Happy hearing! - Samantha, Customer Success Team

Response from hear.comSep 16, 2024

Arlene, thank you for your wonderful review! We're so glad to hear that you had a positive experience with our friendly staff and appreciated the variety of hearing aid options. It's great to know that you found the 45-day trial helpful and that the return and refund process was smooth. If you ever need anything else, we're always here to help! -Samantha Customer Success Team