hear.comReviews of hear.com

4.62,023 reviews
Vision & Hearing
396 Alhambra Circle #S1200, Miami, Florida

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hear.com

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About hear.com

Founded in 2012 in Germany and now based in Miami, FL, and Denver, CO, hear.com is the fastest-growing online hearing care company and the world’s largest provider of quality hearing aids. Our mission is to make quality hearing care accessible to everyone, regardless of lifestyle, budget, or location.At hear.com, we believe in personalized hearing care. Our innovative business model integrates advanced online marketing, free consultations with hearing experts, and a network of top audiologists to ensure exceptional service.We address barriers to hearing care, including access, stigma, and cost. Our award-winning products include the hear.com Horizon IX Hearing Aids, which offers advanced technology for clear speech and seamless conversations, and our Clinic-In-A-Box™ Tele-Audiology service, delivering high-quality care from home.We provide a 45-day no-risk trial and a 100% money-back guarantee, enhancing customer confidence. Our dedication to service has earned accolades from Newsweek and an A+ rating from the Better Business Bureau, along with numerous awards such as the Big Innovation Award and the Red Dot Design Award.Visit www.hear.com for more information.

hear.com (hear.com) has 2,023 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.

Website: hear.com
Category: Vision & Hearing
Location: Miami, Florida
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 56% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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About hear.com

hear.com (hear.com) has 2,023 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.

Website: hear.com
Category: Vision & Hearing
Location: Miami, Florida
Listed on Five Star Index: 2026

Mark W.

Feb 7, 2025

Decided to take advantage of their 45…

Decided to take advantage of their 45 day free trial as I had never heard anyone say that they were glad that they had gotten hearing aids. Everything was very simple, in fact I didn’t commit on my 1st conversation , thought about it and did more research on different hearing aids. Called back a few days later and said why not. Received a box with the hearing aids a pad and test equipment. Had virtual appointment with an audiologist who checked my ears and adjusted the hearing aids for me. 3 weeks earlier had a hearing test at my doctors and the hearing in my right ear had a very unique signature. When the audiologist showed me her results they were identical to the test done by my local doctor. Sold me. I’ve been wearing mine ever day all day since I got them. Biggest fear is forgetting to take them out before I shower. The difference that they made to my life is amazing. I tell everyone I know about them, Never expected to be the guy who says “I love my hearing aids”. If you are thinking about trying them, go ahead. You have nothing to lose and everything to gain, wouldn’t go back to the way it was for any amount of money.

Response from hear.comFeb 7, 2025

Wow—this is exactly why we do what we do at hear.com! We’re so happy to hear that you took advantage of the 45-day trial and found hearing aids that truly made a difference in your life. It’s amazing how much clarity and connection they can bring, and we love that you're now that guy who tells everyone how much you love them! Thank you for trusting us, doing your research, and sharing your journey. Your words will definitely inspire others who may be on the fence about trying hearing aids. And don’t worry—you’re not alone in that "forgetting to take them out before a shower" fear! Should you ever have any questions, please do not hesitate to reach out to our Customer Support Team. Happy Hearing! - Ashley, Customer Success Team

hear.com reviews

Showing 1,664 reviews with 5 stars · Clear filters

margaret C.
Feb 16, 2025
The best experience,easy ,great help, and expensive as 2x before.
My experience went great, I didn't know how it was going to happen, but everyone made it easy for me. being older, not able to hear well, this went well and everyone was very considerate. And I thanks all who helped me and I really am so glad to have these.
Response from hear.comFeb 18, 2025
Thank you so much for sharing your hear.com experience! We know that starting your hearing journey can feel uncertain at first, so we’re thrilled to hear that our team made the process easy and comfortable for you. Your kind words mean the world to us! We’re so happy that you’re enjoying your hearing aids and that they’re making a difference in your life. If you ever need any assistance, please do not hesitate to reach out to our Customer Support Team. Happy Hearing! - Ashley, Customer Success Team
customer Judy H. A.
Feb 14, 2025
At 81 years old, I can hear better than I have in years.
Tried three different companies before I purchased my hearing aids. In each case, I had a hearing test and consultation with an audiologist. My discussion with your representative, Haas Bazzi was the most satisfying in that he explained the process and told me exactly what to expect. He was open and honest and he made me feel comfortable. He was knowledgeable about the product and answered all of my questions. He put me in touch with a local audiologist and it has all turned out to be just as he said it would. My hearing aids are easy to use, sync with my phone, have felt comfortable since the first day and the cost was better than I expected. I did a a trial period which is now completed and am very satisfied. Thank you, Judy H. Arruda
Response from hear.comFeb 18, 2025
Thank you so much for sharing your hear.com experience, Judy! We’re thrilled to hear that Haas was able to provide you with the knowledge, transparency, and comfort you needed to make the right choice. Finding the perfect hearing solution is a journey, and we’re so happy that everything—from your consultation to your local audiologist visit—went exactly as expected. It’s amazing to hear that your hearing aids are comfortable, easy to use, and syncing seamlessly with your phone! That’s exactly the life-changing experience we strive to provide. We truly appreciate your trust in hear.com and are so glad you’re enjoying better hearing. If you ever need anything, please do not hesitate to reach out to our Customer Support Team. Happy Hearing! - Ashley, Customer Success Team
Sam S.
Feb 13, 2025
Appreciated the clear and personal…
Appreciated the clear and personal instructions to get my Sony hearing aids paired and working .
Response from hear.comFeb 13, 2025
Thank you so much for your kind hear.com review! We're thrilled to hear that our instructions made the setup process smooth and easy for you. Enjoy your Sony hearing aids, and if you ever need any assistance, we're here to help! - Ashley, Customer Success Team
Edy M.
Feb 7, 2025
I enjoyed being able to hear minor…
I enjoyed being able to hear minor things I couldn’t before, like a microwave ding, and I can actually hold a conversation with my family!
Response from hear.comFeb 7, 2025
We’re so happy to hear that your hear.com hearing aids are making such a difference in your daily life! Being able to enjoy those little sounds—like the microwave ding—and reconnect with family conversations is exactly why we do what we do. Thank you for sharing your experience with us! Should you ever have any questions, please do not hesitate to reach out to our Customer Support Team. Happy Hearing! - Ashley, Customer Success Team
Mark W.
Feb 7, 2025
Decided to take advantage of their 45…
Decided to take advantage of their 45 day free trial as I had never heard anyone say that they were glad that they had gotten hearing aids. Everything was very simple, in fact I didn’t commit on my 1st conversation , thought about it and did more research on different hearing aids. Called back a few days later and said why not. Received a box with the hearing aids a pad and test equipment. Had virtual appointment with an audiologist who checked my ears and adjusted the hearing aids for me. 3 weeks earlier had a hearing test at my doctors and the hearing in my right ear had a very unique signature. When the audiologist showed me her results they were identical to the test done by my local doctor. Sold me. I’ve been wearing mine ever day all day since I got them. Biggest fear is forgetting to take them out before I shower. The difference that they made to my life is amazing. I tell everyone I know about them, Never expected to be the guy who says “I love my hearing aids”. If you are thinking about trying them, go ahead. You have nothing to lose and everything to gain, wouldn’t go back to the way it was for any amount of money.
Response from hear.comFeb 7, 2025
Wow—this is exactly why we do what we do at hear.com! We’re so happy to hear that you took advantage of the 45-day trial and found hearing aids that truly made a difference in your life. It’s amazing how much clarity and connection they can bring, and we love that you're now that guy who tells everyone how much you love them! Thank you for trusting us, doing your research, and sharing your journey. Your words will definitely inspire others who may be on the fence about trying hearing aids. And don’t worry—you’re not alone in that "forgetting to take them out before a shower" fear! Should you ever have any questions, please do not hesitate to reach out to our Customer Support Team. Happy Hearing! - Ashley, Customer Success Team
Mary
Feb 5, 2025
I can finally hear things I didn't even…
I can finally hear things I didn't even know I was missing. It's wonderful, and the process was smooth and easy.
Response from hear.comFeb 5, 2025
Thank you for sharing your hear.com experience. It’s incredible how many sounds we don’t even realize we’re missing until we hear them again. We’re so happy that your hearing aids are making such a difference, and that the process was smooth and easy for you.If you ever have any questions, please do not hesitate to reach out to our Customer Support Team. Happy Hearing! - Ashley, Customer Success Team
carol H.
Feb 4, 2025
I can understand conversations again
Once I contacted hear.usa, they discussed my issues and set me up with audiologist right away and ordered hearing aids. The audiologist ordered different aids which helped me be able to insert better and showed exactly how to care for them. It took a few visits to work out minor issues I'm satisfied with them.
Response from hear.comFeb 5, 2025
Thank you for sharing your hear.com experience! We're so glad to hear that your hearing aids have helped you understand conversations again—there’s nothing better than feeling connected! Adjustments can take time, and we appreciate your patience in finding what works best for you. If you ever have any questions, please do not hesitate to reach out to our Customer Support Team. Happy Hearing! - Ashley, Customer Success Team
Gary L.
Feb 4, 2025
GREAT CUSTOMER SERVICE From first contact through receiving…
From first contact through receiving hearing aids , testing , evaluation & programming ; it was seamless!
Response from hear.comFeb 5, 2025
Thank you for your kind hear.com review! We're so happy to hear that your experience with hear.com was seamless from start to finish. Providing great customer service and making the process easy for you is exactly what we strive for! If you ever have any questions, please do not hesitate to reach out to our Customer Support Team. Happy Hearing! - Ashley, Customer Success Team

hear.comReviews of hear.com

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hear.com reviews

The best experience,easy ,great help, and expensive as 2x before.

At 81 years old, I can hear better than I have in years.

Appreciated the clear and personal…

I enjoyed being able to hear minor…

Decided to take advantage of their 45…

I can finally hear things I didn't even…

I can understand conversations again

GREAT CUSTOMER SERVICE From first contact through receiving…

About hear.com

About these reviews

More in Vision & Hearing, Florida

GogglesNMore

Vicci Eyewear

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hear.com reviews

The best experience,easy ,great help, and expensive as 2x before.

At 81 years old, I can hear better than I have in years.

Appreciated the clear and personal…

I enjoyed being able to hear minor…

Decided to take advantage of their 45…

I can finally hear things I didn't even…

I can understand conversations again

GREAT CUSTOMER SERVICE From first contact through receiving…