hear.comReviews of hear.com

Response from hear.comNov 10, 2025

Robert, thank you so much for the fantastic 5-star review! We’re really glad to hear you enjoyed our at-home, innovative approach and felt the service matched what you’d expect in a store. Making hearing care convenient without sacrificing quality is exactly our goal. It’s great to know the follow-up online meetings were helpful and that all your questions were answered. If anything new comes up or you ever need a tune-up, we’re just a call or click away. Enjoy your hearing journey! - Ashley, Customer Success Team

Response from hear.comNov 10, 2025

Serena, thank you so much for this amazing 5-star review! We’re thrilled to hear that you’re loving both the product and the customer service, and that we were able to support you even from a rural area. Knowing you felt better taken care of with this process really means a lot to us. We’re glad the weekly check-ins helped you fine-tune your hearing aids and feel confident in your purchase—enjoying every step is exactly what we hope for. If you ever need anything or want to explore new features, we’re always here for you. - Ashley, Customer Success Team

Response from hear.comNov 10, 2025

Nancy, thank you so much for this wonderful review and for sharing your experience with Gerald! We’re thrilled to hear he was cheerful, really listened, and worked through everything with you — that’s exactly the kind of care we aim for. It’s especially meaningful to know that being able to do this from home made things easier while you haven’t been able to drive. We’ll be sure to pass your kind words along to Gerald. Wishing you continued success on your hearing journey, and if you ever need anything, we’re just a call away. - Ashley, Customer Success Team

Response from hear.comNov 6, 2025

Mary, thank you so much for your incredible review! We’re thrilled to hear how much your new hearing aids have improved your daily life — from clearer sound to relief from tinnitus. It’s wonderful that your audiologist provided such professional and caring support, and that you’re enjoying the comfort, discreet design, and phone connectivity. We’re so glad you feel well cared for and confident wearing your hearing aids every day — welcome to hearing your best with hear.com! - Ashley, Customer Success Team

Response from hear.comNov 4, 2025

Thank you so much for your 5-star review! We’re so glad to hear that our team supported you every step of the way. Providing consistent care and follow-up is what we’re all about — we’re thrilled you felt taken care of throughout your journey to better hearing! - Ashley, Customer Success Team

Response from hear.comNov 3, 2025

Bruce, thank you so much for your thoughtful review! We’re thrilled to hear that your entire experience — from the first call to your follow-up appointments — was smooth and supportive. Our team takes pride in making sure every customer feels confident and cared for throughout their journey, and it’s wonderful to know you felt that every step of the way. If you ever need anything, our team is here to help. Enjoy life with better hearing. - Ashley, Customer Success Team

Response from hear.comNov 3, 2025

Thank you so much for your 5-star review! We’re delighted to hear that our team provided such a positive and professional experience. Your recommendation means the world to us! We’re so glad you chose hear.com to support your journey to better hearing. If you ever need anything, we are here to help. Happy Hearing! - Ashley, Customer Success Team

Response from hear.comOct 31, 2025

Thank you so much for sharing your experience and for the 5-star review! We’re so glad your dad gave us another chance and that our at-home hearing test made things easier and more comfortable. It’s wonderful to hear our team provided the support and care you both deserved. We’ll be sure to share your kind words with the team — and we’re thrilled your dad is now on the path to better hearing! - Ashley, Customer Success Team